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KitchenAid washer KAWE760W

19 posts in this topic

Washer fills, but nothing else...won't agitate, spin or pump out. Timer does not advance either. Also, manually advancing the timer does nothing. Lid switch tests OK. New timer?

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... Lid switch tests OK

are you sure ?

... missing (3) characters at the end of your model number...

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KAWE760wwh1...and tested the lid switch w/ an ohmmeter (just to be sure, I also jumped the circuit)

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Common problem with these washers is an open neutral at the motor connection. Check the white wire where it connects to the motor connector and look for another connection in the harness near the motor. Neutral from the power plug goes to the motor first, thru the overload trip in the motor and then back out the white/black wire to the timer motor and other timer contacts. Neutral feeds the water valves before motor connection so washer can fill til water level switch cuts valves off. Then nothing because no neutral to motor or timer.

Eric

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Common problem with these washers is an open neutral at the motor connection. Check the white wire where it connects to the motor connector and look for another connection in the harness near the motor.

gallery_4_5_669267.png

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What's the fix? A whole new harness?

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... Neutral from the power plug goes to the motor first, thru the overload trip in the motor and then back out the white/black wire to the timer motor

according to the Tech Sheet, the Timer Motor is connected directly to Neutral.

If the Timer is good, during the Wash Cycle, there should be 120v between one side of the Lid Switch to chassis (a good ground)

and 120v across the two wires on the Lid Switch

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Thanks for the advice...will check motor tomorrow

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I've also seen a clogged pressure switch, air dome or hose cause the washer to stop filling, but not allow the machine to start agitating.

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according to the Tech Sheet, the Timer Motor is connected directly to Neutral.

Don't think that is the correct tech sheet. This washer uses the 3-speed motor, that schematic shows a single speed motor. I don't have the tech sheet for this model so can't say for sure about neutral connection. According to Whirlpool parts site, the tech sheet number is 3353753.

Eric

Edited by fairbank56

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... This washer uses the 3-speed motor

... According to Whirlpool parts site, the tech sheet number is 3353753

Yes, I see that now, you're right,

although the 3353753 tech sheet can't be found at Whirlpool service website

Whirlpool service site lists:

KAWE760WAL0 Tech Sheet # 3352953

KAWE760WAL1 Tech Sheet # 3352953

KAWE760WAL2 Tech Sheet # 3352953

KAWE760WAL3 Tech Sheet # 3353757

KAWE760WWH0 Tech Sheet # 3352953

KAWE760WWH1 Tech Sheet # 3352953

KAWE760WWH2 Tech Sheet # 3352953

KAWE760WWH3 Tech Sheet # 3353757

3352953 shows a 1 speed Motor

3353757 shows a 3 speed Motor

but they both show the Timer connected directly to Neutral

Check for 120v between one side of the Lid Switch to chassis (a good ground)

and 120v across the two wires on the Lid Switch

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Interesting that the tech sheet for that washer shows a 1-speed motor and the parts lists show a 3-speed motor. Only way to know for sure is firsthand knowledge of that particular washer.

The only time you would have 120vac "across" the lid switch is if it's open and your in drain/spin mode (timer contact #2 closed). The lid switch has no effect during fill and agitate. At least, according to the schematic. There are many variations in Whirlpool wiring schemes. Some even have the lid switch in the neutral side before the motor. Here's a Whirlpool schematic for 3-speed motor showing neutral feed to timer going through motor. Gotta have those tech sheets for the specific washer to know for sure what your dealing with.

Eric

whirlpool3speedmotor.jpg

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here's the schematic - part # 3353753

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Assuming neutral connections are OK, suspect timer but first inspect wiring and connections. Can't be water level switch since power during drain and spin, which are not working either, is through timer contacts, not water level switch.

Eric

Edited by fairbank56

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Well, this is a bit strange. After inspecting the timer, lid swith & checking motor...buttoned it all back up and...seems to work fine now. Just needed some attention, I guess. Thank you all again for the help & advice. Best regards.

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Well, this is a bit strange. After inspecting the timer, lid swith & checking motor...buttoned it all back up and...seems to work fine now.

Probably a receded wire in the timer harness molex connector.

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