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Flood-Safe hoses

and the d-bags that buy them

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2 replies to this topic

#1 nickfixit

nickfixit

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Posted 31 October 2012 - 07:11 PM

How many times have you run a call that the problem was the Food-Safe hoses not allowing waterflow into the washer? Well, today I had another one and for added drama toss in a customer who thinks he knows what's going on, but actually he is just an ass.

The complaint was no water entering machine, no hot or cold fill. I get there, turn it on, and I can hear the coils on the fill valve humming. I check to see if the water is turned on and discover that these are Flood-Safe hoses. I remove the hoses from the washer ends and show the customer the hoses are not allowing any water to pass.

Now assman decides to inform me that "the check valves have been taken out" and the problem "must be the washing machine". I tell him the check valve is inside the hose, and it most certainly was not removed, although I could see someone had broke out the centers of the flow restricters. So, I get a normal hose from my truck and put it on the cold valve, now water goes in. He doesn't believe me, so I do the same with the hot. I did the demonstration for him a second time and this dipshit still says the problem can't be the hoses because his insurance company said he had to use them. I tell him those hoses will not work and I find them bad all the time. At this point I decide my visit to Moronville was over, I'll leave him with his special hoses and what ever mental defect he caries.

Before I left, I told him if his insurance company said he had to use Flood-Safe hoses, and he had a flood claim, they would demand to inspect the hoses before making any payment. If they found the hoses modified, you can be sure they will not pay for any damages.

Is this really my life?
" Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed"

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#2 Patricio

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Posted 31 October 2012 - 10:29 PM

Did you collect a donkey fee?
I see says the blind man, leading a lame dog, while talking to a deaf person. In other words, Not liable if you choose to follow my opinion.
IgonFishn

#3 nickfixit

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Posted 01 November 2012 - 04:47 AM

They paid the deductable on their home warrenty, $60 isn't near enough.
" Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed"




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