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Ge Elec Range model JB968BK5BB

range ge electric

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4 replies to this topic

#1 mpm8789

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Posted 14 November 2012 - 10:41 PM

Hello everyone,

I have a ge electric range that the customer is saying is not cooking evenly and not cooking at all sometimes and other times it works fine. She was saying it is not cooking the middle of casseroles and didn't cook her turkey last year. When I went to check it is a double oven where the drawer is the lower oven. I turned it on and the oven got right to 350 and stayed at 350. When the oven was cycling I could hear the relays clicking on and off but I never read any power to the element around the convection fan or broil element. It didnt seem to have a bake element on the bottom. There was two element top and bottom for the drawer though. I am thinking of changing the control board and sensor and hope that helps but I'm afraid it might not solve the problem.

Thanks,
Michael

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#2 kdog

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Posted 14 November 2012 - 10:47 PM

Bake Element is hidden under oven floor, and by your description, is not working

Click on Pic:

Posted Image

didn't cook her turkey last year.


So of course she waited for a year before having it looked at
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#3 mpm8789

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Posted 14 November 2012 - 10:54 PM

I just looked at the diagram a little closer and the connection is hidding out to the left thats why I couldn't find it. Such tricksters these days. Now I really hope that is actually bad so it is an easy fix.

Edited by mpm8789, 14 November 2012 - 10:55 PM.


#4 kdog

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Posted 14 November 2012 - 10:59 PM

Be warned that sometimes the element grounds out in there and takes out the control - best to see if 240 getting to the element prior to estimate.

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#5 mpm8789

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Posted 15 November 2012 - 07:26 PM

The bake element checked out good and it was getting 240 volts and seemed to be cycling. It seems like my only option is to replace the board and sensor, luckliy the sensor is cheap. All of the elements checked out good and everything seemed to be working while I was there so I'm hesitant that this will resolve her issue but it seems like the only thing I can do.





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