that would equal about 450 OHMs
Bad heater?
Okay...but I meant digital temp setting as in setting temp for 0 degrees or 38 degrees etc as oppose to a number setting. Why is the freezer set at 2 as opposed to the recommended setting? There are several reasons I ask what appears to be a simple question. Remember, most fridges of this model do not require a dispenser heater. Maybe the heater is bad but maybe another problem is causing the need for a heater in the first place (other than bad design). For instance, is the freezer temp set at 2 because it has been too cold? Which leads to another question....what's the freezer temp? Anyhow for proper diagnosis of fridge problems it is best that a fridge be set at recommended settings.
DA, I guess I misunderstood what you meant when you said "dials"; here's a pic of the temperature controls (my mistake, I transposed the settings for fridge and freezer):

Here's what the manual says about the temperature controls:
(At the top is a graphic of the temp controls with both set to "5")
Below that (bold is as printed):
"Several adjustments may be required. Adjust the controls one increment at a time, and allow 12 hours after each adjustment for the refrigerator to reach the temperature you set.
Setting either or both controls to 0 stops cooling in both the freezer and refrigerator compartments, but does not shut off electrical power to the refrigerator.
Control settings will vary based on personal preferences, usage, and operating conditions and may require more than one adjustment."
The current air temp inside the freezer is -2°F; the fridge is 38°F - keeps my beer at the perfect temperature. 
I just happened to set the freezer to the middle setting (5) and the fridge a bit lower (2) as my starting point, but found those settings are just right. As I said before, those settings have never been changed; the water dispenser worked for 4 years without a problem, then, after installing the heater, 2 years without a problem.
Edited by sbdivemaster, 15 December 2012 - 08:33 PM.