The washer stops with water in the tub.
The original complaint was that the washer was making a funny noise and not finishing the cycle. I observed the motor trying to start but then erratically changing directions, just for a split second, as it sped up. Also, the belt had fallen off. I found one of the windings on the motor had gone bad. I replaced the motor and the motor control board (it came with the motor). The belt looked OK so I reused it.
Now the lady says it stops midcycle with water in the tub but the top of the pile of clothes are dry, as if it hadn't tumbled them. She says it stops somewhere just after the Regular Light Tumble area of the dial - indicated by yellow in the attached diagram. When I got there, I found it had stopped in the red area with water sitting in the tub. It had been several hours, so all the clothes were damp to the top of the pile - no way to tell if they had been tumbled.
The motor tumbles and spins every time I test it.
Door switches and wax motor
Level switch, hose and bell
Wire routing and loose connections
Fill valves for seeping and adequate volume
Resister R11 on the machine control board in the console is not burnt.
Suds (motor has to turn to detect them).
Timer motor moves the dial every time it's on.
I'm out of ideas. Any help?