Call started out pretty normal -- the customer complaint was "warm in the refrigerator, cold in the freezer."
Opened up the evap cover -- no defrost problem. Nice clean evaporator.
Air chute at bottom is open and free of blockage.
Baffles opened up when I set the temperature to colder on the front door.
At the point I noticed that the evap fan was taking a long time to get started. It would turn slowly, make a groaning noise, and then turn faster and faster.
Two problems ensued:
1) Went out today with part # WR60X10185. However, the wire harness that went to the fan motor had six wires. If I'd used the wire harness that came with the part, the freezer light would have had no power. Am I supposed to get the light's wires out of the existing clip, or is there an additional part I'm missing?
2) While I had the fan out, just for fun, I put my meter on the wall clip for the fan motor. The fan motor has a label saying it's 9-something VDC. I was getting a very consistent 13 VDC at the wall clip. One of the techs I work with has insisted from the get-go that this is a board problem, not a fan problem.
Is this the wrong motor? or a possible board issue? If the motor was 12 VDC and I was getting 13, I wouldn't care. But the difference between 9 and 13 is out of the 10% variation I was always told to allow.