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richseattle56

JDB1100AWS Jenn-Air dishwasher does not start.

6 posts in this topic

On the control panel the only LED that comes on when you press the buttons is the Normal Wash, every now and then you can get the button to the right of Normal Wash to Light up. Press the Normal Wash LED lights, Press Heated Dry no light, Press start no LED, no start. Tech sheet says press the heated dry 6 times and then press Start/Cancel button to enter field test mode. Nothing. Any IDEAS.

Bad Control Panel?

Any help would be appreciated.

Thanks

Edited by richseattle56

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Need appliance parts? Call 877-803-7957 now!

This is almost always a bad touchpanel ==> 

http://www.repairclinic.com/PartDetail/Touchpad-and-Control-Panel/6919765/1469688?modelNumber=JDB1100AWS

 

 

Touchpad-and-Control-Panel-6-919765-0072

 

 

You can check the keypad continuity at the ribbon cable using the matrix in the tech sheet.  

 

PMed you the service manual.  

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Been down that road - new keypad didn't work, new circuit board didn't work, could have been a bad motor screwing up the circuit board in the first place. That's where the customer balked. I lost hundreds on that job. We need diagnostic answers for this situation.

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If the motor is bad, you can determine this by seeing if its getting 120vac when it should be running.

As mentioned, you can also test the touchpad using the matrix in the tech sheet.

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This may seem rather automatic, but we are always checking the power connections ?  Including proper polarity/ground etc ?

I have seen a number of issues arise from partial/poor connections

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Well after reading jb8103's post, needless to say, I was a little worried about replacing the control panel. So I took apart the door and disconnected and reconnected the ribbon strip from the control panel to the control board, no change. Looking closely at the ribbon I notice that the connection points looked all scratched up. So, I went ahead and replaced the control panel. As I was going down to flip the breaker back on, I was praying the problem would be solved. Came back and pressed the Heavy Wash Light came on, pressed Normal Wash Light came on and Heavy went off, pressed Heated Dry, light came on. Pressed start machine started to fill, fell to my knees and thanked God. All is well.

Thanks for all the help.

Edited by richseattle56

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