Heard a new one yesterday, Customer called Sears about his just out of warranty refrigerator and they told him he could call the tech line for a mere $50.00 fee. Has anyone else heard of this yet?
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Sears
Started by FatMan, Dec 20 2005 02:52 AM
11 replies to this topic
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#2
BearsFan4Eva
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Ikkō-ikki
Posted 20 December 2005 - 03:55 AM
I didnt know sears had a tech line. If I remember right, Maytag was like $30.00 3-4 years ago.
#3
pierattfamily
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- Grasshopper
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- 4 posts
Unsui
Posted 21 December 2005 - 02:58 PM
actually i had that very problem today. i called the sears do-it-yourself line and a very rude man told me i needed to pay 23 dollars to ask him any questions about my dryer.
#4
nickfixit
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- Academy Fellow
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Sensei
Posted 21 December 2005 - 03:52 PM
I once promised (hand raised in the air) I would never call them again for any technical problem. I did this in a meeting of Sears techs with our district manager. They usually just tell you something stupid to get you to order a part and get off their phone.
I have found they never know anything I don't already know.
If your going to pay for help, contact Samurai. Or just call a Pro.
Nick
The whole tech line thing was mostly an excuse to stop training the techs, which they have. A once great company has been brought down by greed and stupidity.
Nick
I have found they never know anything I don't already know.
If your going to pay for help, contact Samurai. Or just call a Pro.
Nick
The whole tech line thing was mostly an excuse to stop training the techs, which they have. A once great company has been brought down by greed and stupidity.
Nick
" Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed"
#5
Mad Mac
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Sensei
Posted 21 December 2005 - 05:43 PM
Nick, is this STAC now taking calls from the public for a fee?
Mad Mac....Pray to God he's out there....somewhere.
#6
nickfixit
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Sensei
Posted 21 December 2005 - 11:38 PM
Yes, and I believe independent servicers can get an account and use them. I wouldn't pay them a penny.
Nick
Nick
" Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed"
#7
Mad Mac
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Sensei
Posted 22 December 2005 - 10:24 AM
I did 26 and 46 (laundry and refrigeration to the non-$ear$ people), and actually found the odd helpful tech on the other end of the line. Very much the exception, though. As for paying for it....
Mad Mac....Pray to God he's out there....somewhere.
#8
jahjahbinks
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idoit / voyer/ anarcist
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Posted 08 February 2006 - 01:26 PM
NO HELP FOR ME EITHER and i did 26 / 46 / 22/ 71 trial and error my friend i never did mind destroying anything as long as the cust didn`t have to pay for it.
SHE WHO HAS THE MONEY GETS HIS APPLIANCES REPAIRED
Currently serving EVERYTHING
Currently serving EVERYTHING
#9
Dan Webster
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Paw Paw
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Posted 15 February 2006 - 04:27 PM
call me anytime, I can BS with the best of yall! PS no robot machine will answer
"May the hinges of our friendship never grow rusty"
-old Irish saying
Buy me a Beer: http://web.me.com/ze...man18007260692/
#10
Samurai Appliance Repair Man
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Your Sometimes-Lucid Host
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Posted 03 March 2006 - 02:50 AM
I called your number and all I got was a recording of the time! 
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#11
sheldontv
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Ikkō-ikki
Posted 29 April 2006 - 04:10 AM
i didnt know they had the talking clock in service in alabama?????????
#12
Dan Webster
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Paw Paw
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Posted 29 April 2006 - 06:51 AM
1-800-726-0692 is here at my shop in south alabama in the us of a and it is a toll free number feel free to call me between the hours of 8am and 5pm mon-friday and 8am _1200 noon sat, closed sunday I live in the central time zone
"May the hinges of our friendship never grow rusty"
-old Irish saying
Buy me a Beer: http://web.me.com/ze...man18007260692/
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