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tpoindexter

kenmore dryer 110.60622990

6 posts in this topic

Original complaint: Dryer keeps shutting off

checked dryer and vent for airflow=good

Customer said it only happens on the timed cycle and in the same place on the timer each time.

set dryer to 10 min. before that spot and went and did paperwork for about 20 minutes. came back dryer was past the spot on timer and still going.

took dryer apart and cleaned, checked for loose wiring.

suspected motor was overheating and shutting off, so replaced motor.

Customer calls me 2 weeks later and says now it's shutting off on auto cycle, and permanent press, but working fine on timed dry.

Now I don't feel like a ballerina anymore... any help on what I'm missing?

 

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Need appliance parts? Call 877-803-7957 now!

Perhaps the load is hitting the door and causing intermittent contact of the door switch.

Temmis shoes are famous for this problem.

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thanks, I'll check the door and ask some questns when I go  the tomorrow

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Please move this to the laundry forum.

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Please move this to the laundry forum.

 

Topic moved.  Domo, Scott!  

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