69 replies to this topic

[suemarian]

I need recommendations on dishwasher brands that are more easily repairable if not totally dependable. My replacement KA DW is now acting up after 2 yrs of ok performance. I don't want to repair because it is exhibiting the same problems as my previous one which was melted wires in the electonics-among other issues. Sad situation - have always used KA and never had so many problems. Any suggestions would be greatly appreciated and many thanks in advance. Would love to get at least 5 years of use from a DW.

[RegUS_PatOff]

... KA DW is now acting up after 2 yrs of ok performance

model number ?

was is actually made by KA ?

[suemarian]

yes it's model number KUDS40CVSS4 and it started to emitt a burning plastic smell - I really need to go with another brand - long story re previous problems.

[Scottthewolf]

There aren't any dishwashers on the market today that have a better repair record than a KitchenAid.

 

If you want a better dishwasher, wash them by hand.

 

Do you use the high temperature wash, the sani cycle or heated dry cycles?  The smell could be the  plastic items inside the dishwasher getting too close to the heater element,  loose wire nuts in the junction box where the dishwasher wiring connects with the house wiring, or an electrical problem with your house wiring.

 

Also, Whirlpool, Kitchen Aid and Maytag is the only manufacturer now to have a safety thermal cutout in the control board to prevent the wiring and the control board from melting or catching on fire. The other brands don't. 

[Chat_in_FL]

Whirlpool, Kitchen Aid and Maytag is the only manufacturer now to have a safety thermal cutout in the control board to prevent the wiring and the control board from melting or catching on fire.

 

Still wondering why I see burnt boards with the thermal fuse intact, covered in soot...

[Samurai Appliance Repair Man]

Still wondering why I see burnt boards with the thermal fuse intact, covered in soot...

 

 

Hmmm, good question....

 

 

 

 

[Scottthewolf]

I dunno why either, but the point I was making is these burnt control boards happen to ALL brands, not just the Kitchen Aids, Maytags and Whirlpools. 

 

If customers want a better dishwasher they should buy  the el cheapo bottom of the line Whirlpool dishwasher made specifically for apartment buildings that just have a mechanical timer with 1 cycle and a toggle switch for the heated dry.  

 

It's the customers that have to complain to the manufacturers about these high tech all electronic control appliances with all the features they will never use going bad after a couple years.  They need to tell them to go back to simple and functional appliances and stop putting looks and features before functionality and dependability!

[Samurai Appliance Repair Man]

I dunno why either, but the point I was making is these burnt control boards happen to ALL brands, not just the Kitchen Aids, Maytags and Whirlpools. 

 

Okay, forgive a dottery old Samurai, but it sounded like you were saying that, due to the thermal cutout, burnt control boards are prevented in the Whirlpool-Kitchenaid dishwashers.  But then I have been accused of reading weird meanings into other people's words...

 

Also, Whirlpool, Kitchen Aid and Maytag is the only manufacturer now to have a safety thermal cutout in the control board to prevent the wiring and the control board from melting or catching on fire. The other brands don't. 

[Cactus Bob]

I dunno why either, but the point I was making is these burnt control boards happen to ALL brands, not just the Kitchen Aids, Maytags and Whirlpools. 

 

If customers want a better dishwasher they should buy  the el cheapo bottom of the line Whirlpool dishwasher made specifically for apartment buildings that just have a mechanical timer with 1 cycle and a toggle switch for the heated dry.  

 

It's the customers that have to complain to the manufacturers about these high tech all electronic control appliances with all the features they will never use going bad after a couple years.  They need to tell them to go back to simple and functional appliances and stop putting looks and features before functionality and dependability!

I see it all over too

i get the same questions too , why ,why ,why

i tell people over and over , buy simple , by simple , by simple

 

two years later , i am back to the same house to repair the replacement , i give you one guess what they bought !

well it's sure not simple

 

i want to ask , " why did you ask me what to buy if you had no plan to listen to me?"

 

i just want to walk out

[jb8103]

i want to ask , " why did you ask me what to buy if you had no plan to listen to me?"

 

 

Samurai has said exactly the same thing. I never even recommend cleaners any more, they won't listen. I just shrug. "All the same."

[KurbyMstr]

Why don't manufacturer's have it stamped, printed, or painted somewhere, "We don't make them like we used to!!"  I find myself saying that, except using they instead of we, to a lot of people.

[Scottthewolf]

Hmmm, good question....

 

 

 

 

I think where this control board is burnt is the incoming line voltage from the house.  Supposed to be 120 volts, but it could have been higher than that due to a power surge from the electric company.  i wonder if reverse polarity would do it too?

 

Everytime I install a new dishwasher and their is a regular electrical outlet under the sink, I install a power cord to the dishwasher rather than hooking it up directly to an unkown Romex that the old one was hooked up too.

[Samurai Appliance Repair Man]

I think where this control board is burnt is the incoming line voltage from the house. Supposed to be 120 volts, but it could have been higher than that due to a power surge from the electric company.

Nyet, tovarish. In this case, the cause was a loose connection on the power harness connector on the board:

[kdog]

All on account of the big insulation blanket that wraps around the lower part of D/W to keep all that stem and heat in close - a veritable "Dutch Oven"

 

[john63]

<<<Also, Whirlpool, Kitchen Aid and Maytag is the only manufacturer now to have a safety thermal cutout in the control board to prevent the wiring and the control board from melting or catching on fire. The other brands don't.>>> 

<<<but the point I was making is these burnt control boards happen to ALL brands, not just the Kitchen Aids, Maytags and Whirlpools>>>

 

***********************************

 

Hmmm, indeed.

 

I thought I'd try a different/hypothetical approach to verify logic...

 

 

1) Also, FORD,LINCOLN and MERCURY is the only manufacturer now to have  ANTI-LOCK BRAKES to prevent LOSS OF CONTROL and ACCIDENTS. The other brands don't. 

 

 

2) but the point I was making is these ACCIDENTS happen to ALL brands, not just the FORD,LINCOLN and MERCURYS.

 

 

 

Conclusion: Jay Carney's job is in jeopardy...
 

Edited by john63, 30 December 2012 - 01:05 PM.

[Scottthewolf]

No comment, but it seems you always try to get the last word in everytime I post something. LOL

[Samurai Appliance Repair Man]

word 

[Scottthewolf]

word 

Haha, It took me a minute, but I got it, you got the last word in.    I just had a blond moment.

[telefunkenu47]

I recomend the high end Bosch. Possibly the only honest dishwasher on the market. Yes, the boards do fail eventually with the 11 amp heater relay. But, please consider that the gubmint has mandated lower wattage motors, not allowed to use water, phosphates or electricity apparently. The only thing left is time folks!Now you run that 11 amp heater relay for an extended amount of time over the course of several years and  it is going to melt the relay joint eventually. I suppuse they could mount the relay under the machine somewhere, but that was tried already back in the 70"s. Bad idea! At least the board is reasonably priced, the heater is self contained under the tub where it will actually heat the water rather than produce super saturated steam, thus necessitating the addition of a thermal fuse workaround. Talk about a polished turd!. Never seen a collapsed bubble on the touchboard of a Bosch because there isnt one! Oh yeah, and here's a real innovation, an on/off switch! When is the last time you replaced a Bosch maninboard from a power surge when it wasnt being used? Yup, say what you will, I think the Bosch DW is the best product out there for any amount of money. I feel better now!

[Scottthewolf]

If only they made the wash pump and motor and the door springs easier to access.  I do not like the idea that replacement of  the main board on the higher end units requires removing the dishwasher from under the counter.

Edited by Scottthewolf, 31 December 2012 - 07:17 PM.