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AlexM

Maytag Epic-Z Washer-MHWZ400TQ01, Mystery Noise

5 posts in this topic

The customer says this noise has been present for the last year.  She says it present during spin cycle.  I got it to do it one time at low spin/drain cycle with the dryer on top.  I removed the front quarter panel, that was loosly attached and the dryer on top.  With the lid off I couldn't replicate the noise at low speed spin or high speed spin.  The drain pump seems exceptionally loud, but maybe because i had the machine opened up?  All the struts and springs seem fine.  The only thing I can figure is the drum supports are slowly falling apart?  It doesn't make the clunking noise like I have seen on videos.  The machine is otherwise healthy.  Any ideas what I should be looking for?  Thanks. 

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post a YouTube video of the noise ... ?

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Thought of that, but when i was ready to take video, the stupid thing wouldn't make the noise. Plus i need to get up to speed on how to post stuff to YouTube.

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When you were trying to catch it in the act did it have a load of clothes in it?

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Yes, large load.

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