Responded to client's complaint of Fresh Food compartment warming up. Freezer is working fine.
Fresh Food back wall temp by infrared gun: 55F
Freezer back wall temp by infrared gun: 10F
According to display, however, FF compartment is 34F and Freezer is -4F
Tried to access FF evaporator, however there was a solid block of ice on each side of it holding the panel that covers it in place. Used a hair dryer for quite some time to free it up, but no use. I was careful not to warp the plastic.
Tonight, the fridge will remain unplugged and doors open in order to thaw. I'll be back tomorrow or the next day. I put in the service manual request tonight.
Customer mentioned that recently they were having electrical problems in the house. According to her, the house breaker finally sparked and burned and they went from having electrical problems to having no electricity at all. After having the issue repaired the fridge got quirky.
I asked her if the display ever got weird. She said the display is fine except once in a while the noted temps will go up and then come back down on their own.
Back lower cover is completely missing. So the condenser and compressor are totally exposed.
Edited by Sunlight Appliance, 10 January 2013 - 12:09 AM.