Might someone have the service manual? I want to look like I know what I'm doing on this call tomorrow Check the pump, drain, power, etc, is there something that typically causes these not to spin/drain? Thanks in advance for the Service Manual...
GE Washer Model# GTWN3000M2WS, No Drain/Spin
Posted 13 January 2013 - 09:13 PM
Manual is here: http://appliantology...service-manual/
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Posted 14 January 2013 - 08:23 PM
So the drain pump works fine, good flow. The light on the motor is blinking 6 times indicating a 'Locked Rotor' what the heck is a rotor in this case and why and how would it be locked?
Posted 15 January 2013 - 09:12 AM
The rotor is the rotating part of the motor. Locked rotor means it ain't rotating, either because it's physically prevented from rotating or the motor windings have failed or something has failed on the inverter board to prevent the motor from getting power. The inverter board has an rpm sensor that detects rotor rotation. If it doesn't detect rotation when it should be rotating, no matter what the reason, it will give code 6, locked rotor. Bad motor/inverter.
Posted 18 January 2013 - 02:56 PM
I got this all second hand from the appliance owner that a GE trained tech came out and said that all it needed was to be 'reset' and open and closed the lid five times and unplugged it? Now it works fine, is there something in the manual that I overlooked?
Posted 18 January 2013 - 04:23 PM
Inverter/Motor Signal LED Errors
bottom of PDF page 34 of service manual:
To clear errors, disconnect power until an audible clicking sound is heard when the inverter capacitor discharges
(approximately 15 seconds).
Open and close the lid 5 or more times in any 12-second period within the first 30 seconds of power-up.
Errors will not clear if washer is in either agitate or spin mode.
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