Customer complains no there is no drying. I am not familiar with this unit. Anyone have a service manual and any idea before i head out?
LG WM3431HW Service Manual Drying ProblemLG WM3431HW Service Manual
Posted 16 January 2013 - 08:21 PM
<<<Customer complains no there is no drying.>>>
Could mean that the dry cycle is not drying adequately---or---that there's an error "dHE" displayed.
If a "dHE" error is triggered---remove the top covers (2) of the combo.
Usually the red thermostat wire on the Heater Housing came off---due to bumping into the Detergent Dispenser Housing during the spin cycle.
Re-attach the red wire and rotate/turn the Thermostat---to prevent a repeat (moves red wire connector further away from Dispenser).
If the symptom is "not drying but clothing gets hot"...
Remove the BLOWER MOTOR and the DUCT--- clean/remove all lint accumulation.
Tell the customer in doing this---the washer/dryer combo is good for another 5 years...
Edited by Samurai Appliance Repair Man, 17 January 2013 - 09:30 AM.
Added part links.
- Samurai Appliance Repair Man likes this
L-O-N-G cycle times
Suds error message
Slow spin speeds
Intermittent water leaks (from rear of washer)
And other annoying symptoms which vary brand-to brand.
The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:
HE: (2) Tablespoons Per Wash Load
HE 2X: (1) Tablespoon
HE 3X: (1) Teaspoon
Perform a TUB CLEAN CYCLE every (4) months.
Use: "Tide Washing Machine Cleaner"
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