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KCTBURY

LG WM3431HW Service Manual Drying Problem

3 posts in this topic

Customer complains no there is no drying. I am not familiar with this unit. Anyone have a service manual and any idea before i head out?

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<<<Customer complains no there is no drying.>>>

 

*************

 

Could mean that the dry cycle is not drying adequately---or---that there's an error "dHE" displayed.

 

If a "dHE" error is triggered---remove the top covers (2) of the combo.

 

Usually the red thermostat wire on the Heater Housing came off---due to bumping into the Detergent Dispenser Housing during the spin cycle.

Re-attach the red wire and rotate/turn the Thermostat---to prevent a repeat (moves red wire connector further away from Dispenser).

 

If the symptom is "not drying but clothing gets hot"...

 

Remove the BLOWER MOTOR and the DUCT--- clean/remove all lint accumulation.

 

Replace the COLD WATER VALVE and the DRAIN MOTOR.

 

Tell the customer in doing this---the washer/dryer combo is good for another 5 years...

Edited by Samurai Appliance Repair Man
Added part links.

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