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maytag neptune MAH5500AWW

timer does not advance.

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4 replies to this topic

#1 suampman

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Posted 21 January 2013 - 08:42 PM

The timer on this neptune is not advancing. I removed the plug from the timer to check across the timer motor, with the power off and the timer in the off position. Across the motor read open. Is this timer motor like any other timer motor? I would like some expert advice before I place this order.



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#2 kdog

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Posted 21 January 2013 - 09:18 PM

Timer advancement is intermittent, controlled by the machine control board, in the off position, open circuit is likely -  What part of the cycle does it fail to advance ?  usually issue is with drive motor/motor control (conveniently comes as a kit)

 

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#3 suampman

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Posted 05 February 2013 - 05:14 PM

I came back to wrap this up. Hate loose ends.

Checked timer motor as manual recommends. Should be 5000 ohms. was open.

Checked voltage to the timer motor from the control board. 4vac.

The voltage into the control board was 120vac. Good, but the plastic around the connector had melted indicating bad connection or high current draw through the board. Took a dremel tool and cut plastic off and reseated the connector. No change. With that info I recommended a new or used washer. Customer asked if I could recommend a washer. I told him a whirlpool direct drive. I looked on craigs list and found one in perfect shape. I helped him hook it up. He has referred me to two other customers.

Thanks Kdog for the manual and info about the control board.



#4 suampman

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Posted 05 February 2013 - 05:52 PM

Forgot to mention, the control board check was done with the timer on as inferred. Timer never advanced in any position.



#5 Samurai Appliance Repair Man

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Posted 05 February 2013 - 09:28 PM

Domo for posting the outcome!  






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