My client's Samsung fridge (FF compartment top, Freezer bottom) shuts down every "6 hours" and will not power back up until he unplugs it from the wall and plugs it back in. Then he's good for another 6 hours. When the unit turns off the displayed temperatures rise.
I went over yesterday and originally diagnosed an intermittent relay/overload kit, because, when I powered down the unit and powered it back up (after waiting 30 seconds) the compressor fluttered and shut off. Disassembling and reassembling the relay/overload kit seemed to fix that since I reseated all the connections. But, today my client calls back with the same issue.
While I was there yesterday I checked for error codes and found none and also manually ran both defrost modes since I thought it possible that when the compressor powers down for defrost it may not be powering back up when defrost terminates.
I also noticed the fan in the FF compartment is pulsing, starts and stops, starts and stops. However, the fan in the freezer compartment runs very strong. Is the pulsing FF fan related to this bigger problem, or is it a separate issue?
I have my clients on standby while I figure out my next move.
Anyone out there seen this before? Any ideas?
Edited by Sunlight Appliance, 29 January 2013 - 04:35 PM.