I've attached photos of the unit but can't get the door to unlock. The customer drained all the water out via the strainer cleanout. When you hit start on this thing the all the lights just blink and it will not start doing anything. Any chance anybody knows how to get the door unlocked so I can get a model #? I've attached some pics that might help?
Kenmore Front Load with door locked shut, no model #
Posted 31 January 2013 - 08:20 PM
The door lock can be manually unlocked. First you will want to unplug
the washer from power. Then remove the lower access panel as shown in
the first image.
With the panel removed you can reach up and feel for a tab on the bottom
of the lock assembly. See the image below for help with this.
Pull the tab to manually unlock the door.
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