GE GSD4020 (GSD4020Z02BB) Profile QuietPower (purchased by us 1998) Detergent Dispenser does not open during wash cycle. Other aspects of the wash cycle proceed as normal, as far as I know. Takes the usual amount of time, seems to make the usual sounds.
I removed the inner door assembly to inspect the situation. With the inner door removed, the detergent cup cover and latch move freely, and are strongly held open by the spring. There was no physical damage to the latch that I could detect. The timer lever and spring that attach adjacent to the sequence switch also appear intact and undamaged. Two photographs of the detergent cup latch and the timer and trip lever attached.
I think I have two questions:
1) How do I figure out what part needs to be replaced?
2) After that, how do I get the detergent cup latch and the trip lever correctly aligned/engaged when I put this mess back together?
Other notes: This washer was subject to the 2007 rinse-aid recall, and the permanent cover for the rinse-aid tank was installed. However, we never used rinse-aid, and I could not see any obvious signs that the circuitry had been wet. I have found and reviewed these two documents here:
31-3281 Built-in DW Gen II E4 E5 controls.pdf (pages 17-18)
31-9004ZmodelDW.pdf (pages 16-17)
but the two pages in each that seem relevent did not give me enough insight to figure this out. Thanks for any insight others may provide.
(Edited to add full model number, model number tag.)
(Edited to update title...)
Edited by contact-point, 17 February 2013 - 09:27 AM.