I have a one year old Maytag Centennial top loading washer, which has been glitchy almost from the start, but lately will consistently not seem to agitate. The washer apparently runs through all of the cycles but during the WASH it doesn't seem to agitate, but instead makes a pulsating humming sound. The machine seems to fill and drain just fine, but seems to make weird noises during the SPIN cycle. When the load finishes, the clothes are wet with soap on them.
Note: We are unable to purchase HE detergent in our area, so maybe this is part of the problem. Are there any other equivalents? We will try liquid soap, but for now the machine isn't really washing at all. (We also have been running the washer through the recommended cleaning cycle with liquid bleach about once a month.)