Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Learn appliance repair at online the Master Samurai Tech Academy.  Learn more.  Earn more.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

  • Announcements

    • Samurai Appliance Repair Man

      ***READ THIS PRIOR TO STARTING A NEW TOPIC***   05/02/2016

      Topics with the complete and accurate model number in the topic title will get priority attention. You can validate your model number by entering into the form on this page: http://www.repairclinic.com/?clearLs=true For more help on using Appliantology effectively, please see this page:  
bmmc

kenmore not draining completly fixed

5 posts in this topic

m#417.48102700 customer complaint was not pumping all the water out & goes into spin with water still in tub.diagnostic mode showed error code 21,not draining completely.pump was clean but large hose from pump to outer tub had debris visible in it.need to remove this large hose to clean it out.service manual says to access this pump & hose from the front of machine.there is no lower kick plate to remove.the control panel & front cover has to be removed which involves removing door,bellows, door latch,ect.instead i turned the machine upside down.there is a large oval hole on the bottom plate which you can work thru.inside the large hose there is a plastic filter which was completely filled with lint,bobby pins,coins,nails,screws,ect.it is not really a filter but a plastic cup with holes in it.the cup has to be worked carefully out of the hose to clean it.it was quite a job but i thought easier than removing the whole front of the machine.you can go to sears parts with the m# & see the hose & filter.hope this helps someone else.

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

no front access panel,

but what about this large rear service access panel ?

http://www.repairclinic.com/referral.asp?R=154&N=1063840

 

Access-Panel-134364300-01397073.jpg

Sure, if your arms are long enough and you don't mind getting your arms cut up by the sharp sheet metal edges.

Share this post


Link to post
Share on other sites

Well I can't say I have ever tipped one upside down.  I usually just pull it forward, lean it back and work thru that hole in the bottom.  Not a big deal after you do a couple.  I still have no idea why the hell they couldn't leave the lower panel the way it was.  If I remember right they look like they have a lower panel but when you get up close you realize the front is all 1 piece. Just dumb.

Share this post


Link to post
Share on other sites

Anything to save a buck and discourage DIY repairs.

Share this post


Link to post
Share on other sites