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Frigidaire Gallery Refrigerator Ice Makers don't work


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16 replies to this topic

#1 jkilgore34

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Posted 19 March 2013 - 03:00 PM

I looked at a Refrigerator with 2 ice makers neither of which work.  Model # LGUB2642LF0.  I checked the temp in the freezer and it got down between 10 to 12 F.  I tried advancing the one in the freezer with a screwdriver and it never responded.  The one in the fridge I had never seen one like that before.  I touched the ice mold and it was warm to the touch.  The customer said when the one in the fridge worked the cubes seemed to be not frozen very well.  They said they have had this unit for 3 years and the one in the freezer never worked and the one in the fridge quit completely about a month ago.  I also ohmed out the water valve and they tested good.



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#2 aasnowskate

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Posted 20 March 2013 - 08:30 AM

Did you check the seal of the freezer door?  That bottom mount freezer door can be reinstalled wrong if they had to remove it to bring it into the house.  If if is not sealing properly, the freezer will be loosing cold air and the sensors will detect that it is not cold enough. If it is not cold enough, it will not make ice.  The evaporator in the upper ice maker is all part of the system that is in the freezer.  There is not two compressors.  On the display, the warmest that the freezer will go is 6 or 7 degrees.  If you are getting 10 to 12, it may not be cold enough.  That upper ice maker has many problems.  They have discontinued that ice maker.    You can put the ice maker into a diognostics mode to see exactly what is wrong with it.  I don't have the service manual uploaded, but I have it in paper form.  Maybe someone out there has it to be downloaded?



#3 DurhamAppliance

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Posted 20 March 2013 - 01:50 PM

Some instructional videos courtesy of our fearless leader

 

 

 

Getting into Ice Maker Service Mode on the Frigidaire French Door Refrigerators

 

http://www.youtube.c...h?v=RjgyVSZqG0Y

 

 

Troubleshooting No-Ice Complaints in Frigidaire / Electrolux French Door Refrigerators

 

http://www.youtube.c...h?v=OSmIg9ce6BQ


Durham Appliance Thrift & Repair, LLC

www.DurhamApplianceThrift.com


#4 jkilgore34

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Posted 10 April 2013 - 02:52 PM

I looked at this unit again.  I found the water line that comes into the fridge that feeds the icemaker down in the freezer is freezing up where it comes into the fresh food section up top.  The customer told me that she has had a problem with food she puts in the bottom of the fresh food section freezing up.  I checked the air return holes and they were clear and the evaporator fan was running.  what else could cause this freezing issue.  I'm sure that is what is wrong with the bottom icemaker because I thawed that water line out with a blow dryer and she said it made one round of ice and has quit again.  The jurry is still out on the top icemaker.  I will keep you updated on that.



#5 RegUS_PatOff

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Posted 10 April 2013 - 04:04 PM

what are the temperatures in the Freezer and in the Fridge ?


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#6 jkilgore34

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Posted 10 April 2013 - 04:20 PM

freezer temp is 5 F and that is according to a thermometer not the display.  I hadn't checked the fridge temp but the bottom off the fridge is cold enough to freeze that water line.



#7 jkilgore34

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Posted 11 April 2013 - 11:10 AM

At the bottom of the fridge is about 32 to 33 F.



#8 RegUS_PatOff

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Posted 11 April 2013 - 02:11 PM

... At the bottom of the fridge is about 32 to 33 F.

... hhhmmm ... that's cold enough to freeze a water line 


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#9 jkilgore34

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Posted 12 April 2013 - 04:26 PM

I know that.  but the display is set on 40.  And it is only freezing stuff at the bottom of the fresh food section.  I am looking for any ideas what might cause that.



#10 Samurai Appliance Repair Man

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Posted 12 April 2013 - 06:38 PM

How heavily loaded is this refrigerator:  Crammed / packed full of stuff?  Moderately loaded?  Lightly?   



#11 RegUS_PatOff

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Posted 12 April 2013 - 06:43 PM

original Evaporator Fan Motor ?
OR replacement Motor (wrong direction) ?
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RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#12 jkilgore34

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Posted 12 April 2013 - 11:24 PM

it is moderately loaded.  I do not think the evap fan has been replaced.   Could I insulate that water line with something?  We are only talking about a few inches which is exposed to the inside of the fridge.  Of course that would not address the frozen food in the fresh food section.  Maybe it needs a new thermistor?



#13 RegUS_PatOff

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Posted 13 April 2013 - 02:48 AM

whats the temperature inside the Fridge near the top ?

May also need to see a picture of the frost pattern of the Freezer Evaporator.


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#14 jkilgore34

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Posted 17 April 2013 - 08:33 PM

I believe the damper door is not closing like it is supposed to so that would explain everything freezing in the bottom, including the water line for the bottom ice maker.  I have changed the control board for the ice makers hoping that would get the top icemaker to work.  She says it works again but she says the ice cubes look as though they are melted a little bit.  I ran the diagnostic tests described above and everything mentioned checked ok.  I have not had any experience with the type of ice maker that is in the top and I don't know what to do next.  Could the mold heater be staying on?  If so, what would cause that?



#15 jkilgore34

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Posted 18 April 2013 - 04:04 PM

I looked at this one again today.  The ice cubes in the top are melting.  When you press the dispenser a little bit of water comes out before the ice and it is not from the water dispenser.  it is from the ice bin and there is even a little bit of water in some of the cubes.  The cubes are chunked together because of this melting as well.  Any insight into this problem would be much appreciated.



#16 BrntToast

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Posted 19 April 2013 - 07:35 AM

there is a kit fo friggy french doors freezing in the bottom

check the lil flapper for the dispensor, if its staying open ice will melt and clump

customer should not use dispensor if ice is clumping there, it may jam and destroy itself


The only stupid question is the one not asked

hope i've been helpfull, if you wish to buy Brnt beer kick here


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feel free to prvt msg frigidaire questions my way

(i dont log in every day)

#17 PDuff

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Posted 25 April 2013 - 11:32 AM

Electrolux discontinued this design icemaker but sold the remaining units under the Frigidaire name.  The icemaker upgrade kits got bigger and bigger every time I ordered one.  More and more parts to replace and still had issues.  What I eventually found was warm air intrusion at the top of the icemaker cover where it meets the ceiling of the ref section.  Remove the ice bin and shine a flashlight inside the ice room.  If you see light that's not good.  Remove icemaker cover and install 1/4" weather strip along upper edge, front and side.  This simple fix seemed to remedy more problems than the upgrage kits.






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