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Patricio

GE Dishwasher GLD696TSS-00

23 posts in this topic

Customer has GE dishwasher just out of warranty.  DW powers up, when wash cycle activated light blinks & does not fill with water.  Anything to look for out of norm.  Being new I am sure to find tech sheet in unit some where.

 

Customer called help line & the help he received was:

1) unplug unit wait 5 minutes & plug back in,

2) when nothing happened to reset, was told they would send someone out for $80 to diagnose, then charge by hour to repair plus parts.

 

Did not set well with customer ( does not want to pay GE anymore money) so he called me rather pay some one local.

Would like to go in smelling like a rose & leave same way. :wink:

 

Edited Model # GLDT696TSS-00

Edited by Patricio

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Need appliance parts? Call 877-803-7957 now!

Looks like a bad door switch assembly. I had one today, brand new.  Installers probably broke it.

 

http://www.repairclinic.com/PartDetail/Door-Switch/WD21X10169/1063709

 

GE tucks their tech sheets in the metal brace underneath the unit near the water valve on the left hand side.

Edited by Scottthewolf

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Beam me up Scottie.   Where you been?  Have not seen any recent posts from you.  Hope You're doing well.  Staying busy this slow time of the year?

 

Mucho Gracious for the quick reply,  Will see this unit in the morning.   Have a good one Scotthewolf.          Patricio

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I changed jobs.  I now work for Platinum Factory Service.  We are basically taking over for A&E Factory Service.    It's more like working for Whirlpool and not at all like working for Sears. Much better pay and benefits than subcontracting, plus they gave me a brand new van to drive.

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plus they gave me a brand new van to drive.

 

A Ford Transit?

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Sounds kool

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Not the door latch on this model.   Door latch has continuity.   Door latch top spade has ghost voltage when in open mode. Both top & bottom spades have120V when latch is closed.  In diagnostic mode I show no error codes (I take 00 as no error).  No matter which cycle is activated that LED blinks.  Washer will go into drain mode & pump out then fill.  after that unit just blinks,  no sound from motor. 

 

In diagnostic mode:  Step :

1)  All  LED's light 3 sec    Display indicator: 88

2)  all LED's off 3 sec        Display indicator: Blank

3)  Display version F0       Display indicator should be according to tech sheet OA-FF

4)  Display error code '00' Display indicator E0 or E1 or 00

5)  Display error code '00' Display indicator E0 or E1 or 00

6)  Water valve activates  Display indicator 15/santitise LED lit

7)  Main pump dead          Display indicator 14/heavy LED lit

8)  Dispensor activates      Display indicator 13/Normal LED lit

9)  Main pump dead/  Heater works  Display indicator 12/Normal

10) Drain pump energizes Display indicator 11/Glasses/LED lit

11) Display  machine type C5

12) Unit exits diagnostic mode  All LED's blank except power LED

 

want to upload Tech sheet, file to big.

 

I do not have voltage coming out of main control board on blue wire to washer pump.  I have voltage coming out for drain pump, obviously,  it works.       I checked all connectors the best I could, they look OK.  

 

Something to suggest from  those  techs that know GE DW's

 

Also looked at Repair Clinics site for a maincontrol board, They list two which look preety much the same but different part numbers

Tech Sheet for this machine is PUB NO. 31-30621

Edited by Patricio

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Here's the tech sheet photo that was too big to attach to the topic, Patricio, that you ended up uploading it to my MediaFire Drop box.  

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Thank you Samurai,  Image came out poorly,  the original is so light I can barely read it.  

No other suggestions?   Do you reckon thermistor, may be regualting the control of the motor.  It is shown connected to MCB out & in with blue wire as is wash motor shown coming out of MCB with blue wire.

 

I also have a Ladder schem at bottom of tech sheet that does not make a lot of sense to me. It begins left to right with a line running thru cosecuative terminals T1, T2,T3,T4,T5.   Above the connection points are labeled: power (T1) - GREEN -junction box (T2) - GREEN - wash pump (T3) - GREEN - heater (T4) - GREEN - inner door (T5)

 

 note: the main supply company that my local parts supplier gets her stuff from calls the DW junk.

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Will the control board go into service mode?

 

Yes,  cycle light blinks

Edited by Patricio

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Take it through all 12 steps in the test routine and see what it will or won't do.  

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Did that ...main pump won't energize in step #7  & step #9.   Heater energizes in step #9

 

Ghost voltage from blue wire out of control board

Edited by Patricio

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So here's where you apply your diagnostical inquiry skills and ax yourself, "Self, is that dad-blamed pump not running cuz it ain't gittin voltage or is it gittin voltage but not running?"  

 

An excellent question, my fine young apprentice!  We shall eagerly await your results.  

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Ain't running cause it ain't getting voltage out ot control board which i believe relay is not up to snuff. ======new bard to be ordered, so far none in stock at Repair Clinic for a week, sames as my local supply.

 

HStay tuned to ongoing battle.  Have LG dryer service call in a few.   Be back this evening,  have a good birthday    Patricio

 

Edited by Patricio

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Fine work and worthy of the title, Chief Apprentice Appliantologist!  Does indeed sound like a bad power control board.

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"Nobody told me there'd be math involved."

WD21X10357

Main Control Board (w/display board) 

http://www.repairclinic.com/referral.asp?R=154&N=1475275

 

Main-Control-Board-WD21X10357-01322523.j

 

OR

WD21X10389

Display Board (w/main control board)

http://www.repairclinic.com/referral.asp?R=154&N=1811014

 

Display-Board-WD21X10389-01336462.jpg

Ya what gives Only differance I see you pay $40 more fo the addition of a few screws.  GE site list the more expensive on their parts schematic.

 

Not as bad as a gouge like one of them gov't contracts selling screws for thousands of $dollar. 

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 Chief Apprentice Appliantologist!  

My oldest son made 'Chief' in the Navy barely 7 years.   I am honored to tell him I am a 'Chief' now.

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as Elmer Fudd says "There's somethin scewy around here"

Edited by Patricio

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New control board makes DW work.  Guess cycle lights are suppose to blink cause that what they do.   Customer never notice lights blink before unit breaks down.

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