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"Swipe" the Tech Sheet


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6 replies to this topic

#1 Wingerman

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Posted 22 March 2013 - 07:57 AM

Nothing more frustrating than getting to a job and finding that the Tech Sheet is missing.For those who want the tech sheet. I suggest buying a portable scanner--like the Magic Wand (Amazon--60 Bucks) and scanning the sheet then uploading it to your computer as a JPG or PDF. This way, you save the Tech Sheet on the unit for another brother who may have to work on it.

 

We do vintage appliance restoration/repair. This tool saves the day as I can swipe diagrams from units that have hard-to-find info. so the next time I work a similar unit, I have a diagram for a unit that, in most cases, will not have the diagram with it. 



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#2 Samurai Appliance Repair Man

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Posted 22 March 2013 - 08:22 AM

I agree it's obnoxious. I deal with this same thing, usually doing cleanup behind a local competitor. He's the guy who inspired my parts changing money designation. Truly a know-nothing who does "repairs" by rote: for this problem, replace that part. Takes the money without checking his work and leaves. About a third of the time, he fails to fix the problem but takes the money and runs anyway.

When people try to call him back, he's either hard to get a hold of or schedules them so far out they give up. Then they call me. He charges a lot less than I do which is why he got the call in the first place. But people learn that's false economy.

Even though he has no idea how to use or read a tech sheet, he always steals it anyway. Probably thinking he's going to make my life more difficult knowing he didn't fix the problem and that they'd be calling me.

All this by way of painting a picture of the character of someone who steals tech sheets. As good an idea as the scanner is, this guy couldn't afford one much less know what to do with it. He steals tech sheets because be has a character defect. He is a sleaze bag. I suspect this is the typical case.

#3 DurhamAppliance

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Posted 22 March 2013 - 08:43 AM

We do vintage appliance restoration/repair. 

that's a good niche. We have a guy here in Durham that does the same thing. Because of the hard to find info and missing tech sheets, I refer customers to him quite a bit. He also does a lot of Hollywood set pieces. I had a customer who wanted me to repair the electric cord on a vintage and rare globe top refrigerator....I didn't want to touch it, even to switch out a simple cord.

 

Most smartphones these days have a scanner app. That's what I use.


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#4 applianceman97

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Posted 22 March 2013 - 09:40 AM

I think every town has a tech sheet swiper. My town has more than one. Im actually surprised when i do find one in the machine. i would say 75% of the time they are gone. 


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#5 Patricio

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Posted 22 March 2013 - 11:09 AM

When I am at a customer I ask them to make a copy of the sheet for me on their printer..  If they do not have that capability & I am making a return trip with the repair part I ask if I can take it with me to copy & then put it back when I return it.  Otherwise I put it back & ask the customer if some one else ever works on thier appliance to tell the 'tech' to leave it with the machine.  Nothing like having the original to work with.    Appliantolgy is fantastic for coming up with a tech sheet when the original is missing.

 

I once diagnosed a machine where the customer opted to repair it themselves rather than pay for the repair.   I put the machine back together (against their wishes) did not want to be liable for an open washer.  I failed to put the sheet back in its proper place, but handed it to the customer.   Got a call a week later accusing me of taking the sheet with me, suspected they misplaced it,  But I had appliantolgy back me up with a copy of the sheet that I 'returned' to the customer with the appliantology logo on it.


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#6 Scottthewolf

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Posted 23 March 2013 - 05:06 PM

I think every town has a tech sheet swiper. My town has more than one. Im actually surprised when i do find one in the machine. i would say 75% of the time they are gone. 

Maybe that's why Whirlpool hides the tech sheets on the top loading washers in the front panel of the washer cabinet where nobody can find them or get to them.


Scott Wolf

#7 sh2sh2

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Posted 24 March 2013 - 07:30 PM

glad my work computer has all that stuff on it, i never even look for the tech sheets






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