Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Learn Circuit Fu, the ancient lost art of appliance repair…

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.
LadyMadonna

GE GTWN3000M1WS No cold water

21 posts in this topic

Hello! And eek.

 

GE Top-Loading Washer, about 2 years old, very heavy use.

 

Mod: GTWN3000M1WS

 

Ser: MV142639G

 

My washer stopped putting out cold water a couple of days ago. Water flowed fine through both hoses, no problem, but only hot into the machine. No humming or noises at all when it was set to cold. I replaced the water intake valve this morning, and now suddenly the damn thing is working on the cold setting, but not hot! I was sure I must have switched the solenoids, so I opened it back up to check but no, they are both in the right place. I very gently jiggled all the connections I could see, to make sure the wires were all seated, and nothing seemed loose.

 

This machine has gone from dishonorable to malicious. Please have mercy on my ignorance.

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

make sure your electical connections are correct. If ok, then you may need a new temp control switch

Share this post


Link to post
Share on other sites

DurhamAppliance, thank you! By electrical connections, do you mean the wires that connect to the intake valve? 

Share this post


Link to post
Share on other sites

DurhamAppliance, thank you! By electrical connections, do you mean the wires that connect to the intake valve?

exactamundo

temp control switch part no. wh12x10498 only 8 bucks...if you don't know how to test it, it's cheap enough just to replace...also check connections to the switch

Edited by Samurai Appliance Repair Man
Added part link.

Share this post


Link to post
Share on other sites

You may want to check for voltage coming to the valve. I have had a bad valve right out of thr box before (very rare). DURHAM IS MOST LIKELY  CORRECT THOUGH.

Share this post


Link to post
Share on other sites

Thank you! I will see about replacing the water temp switch tomorrow, and if that doesn't work I'll get Mr. Madonna to check the electricity (which I suspect is governed by witchcraft.) I'll update once I get the switch replaced!

Share this post


Link to post
Share on other sites

  Try going straight to rinse fill, if it doesn't work during rinse fill, it's not the temp switch. The temp switch is bypassed (cold water side) via timer contacts during rinse fill.

 

Eric

Share this post


Link to post
Share on other sites

Fairbank56, I did what you suggested, and it started filling up with hot water! So that means that it *is* a problem with the temp switch, correct?

Share this post


Link to post
Share on other sites

  I think you either have the solenoids connected wrong or you connected the hoses backwards after you changed the valve. I don't have the exact wiring diagram for your model, can you post a photo of it? The tech sheet should be located inside the control panel.

 

Eric

Share this post


Link to post
Share on other sites

Yes sir! It will take me just a moment to scan that in.

 

I misspoke when I said the washer was filling with hot water; it was cold, but I had turned the dial to 'hot', and the water was running. Just to be sure I'm including a picture of the solenoid connections, which are red and blue. There is also an 'H' and a 'C' marked over the appropriate inlet valve on the outside of the washer, so I think/hope that I connected them correctly. 

 

CAM00870.jpg

Edited by LadyMadonna

Share this post


Link to post
Share on other sites

Here is the wiring diagram:

 

washer001.jpg

Share this post


Link to post
Share on other sites

  Ok, you have 3 temp settings. Cold/Cold, Warm/Cold, and Hot/Cold.  The first designation is for the wash cycle and the second is for the rinse cycle. You only have a Cold water rinse option. So now we know your hoses are connected correctly as are the valves and the cold rinse works. If you are not getting cold water on the Cold/Cold setting in the normal wash cycle then most likely the temperature switch is faulty although it could also be the timer. The only way to tell is to check with a multimeter. The photo is very hard to read. I would like to have a higher resolution copy if you wouldn't mind.

 

Eric

Share this post


Link to post
Share on other sites

Eric,

 

Thank you! I will go ahead and have the hubs check the wiring, to see if it's the switch or the timer. Here is a bigger scan of the wiring aper:

 

washer002.jpg

Share this post


Link to post
Share on other sites

  Thanks for the photo. Could I trouble you for high res photo of the rest of the tech sheet, especially the timer chart. Trying to help someone else with same model but different problem and need the rest of the info. Their's doesn't have the tech sheet.

 

Thanks,

Eric

Share this post


Link to post
Share on other sites

Oh, absolutely! I will get that up here in just a moment...

Share this post


Link to post
Share on other sites

  Thank you very much. How is the washer repair going?

 

Eric

Share this post


Link to post
Share on other sites

Still waiting on the Man With The Multimeter, thanks for asking. :-) I will definitely update when it's fixed, or after I've thrown it off an overpass in frustration...

Share this post


Link to post
Share on other sites

Update with a qualified 'woo-hoo!'.

 

Okay, so it's working again, and I'm not sure why. After returning the tech sheet back to the control and screwing everything back into place, all the settings are functional. Mr. Madonna never did get around to testing the wires for me; my theory is that either something was jostled back into place, or the Appliance Fairies came in the night. Either way, I will keep an eye on it and replace the switch and/or the timer if the problem repeats itself.

 

I can't tell you how much I appreciate the help and support this forum provides. You all are amazing philanthropists. :-)

Share this post


Link to post
Share on other sites

 After returning the tech sheet back to the control 

 

That's what fixed it!  They're starting to program the appliances so that they stop working if the tech sheet is removed.  What?  You don't believe me?

 

pinocchio-copy.jpg

Share this post


Link to post
Share on other sites

Well sir, for all I know that could be the truth. All I can say is  :thanks: !!

Share this post


Link to post
Share on other sites