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AlexM

Whirlpool Stackable W/D Model# LTE5243DQ9, Mystery Cuts on Tub Ring and Agitator

6 posts in this topic

This stackable seems to be working correctly, but I can't figure out what is causing the cuts in the tub ring and the agitator cap.  the customer swears they haven't been washing razor wire.  Is this common?

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Need appliance parts? Call 877-803-7957 now!

Maybe they've been washing blocks of concrete? That is not common. 

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I have know idea what I'm going to tell my customer, but I just had a great belly laugh at your response...Thanks, I really needed that.

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Are you sure the ring is attached properly? But I've seen something similar on these small laundry centers and stackables when a shock pushed through it's support plate. The shocks have been redesigned but check the plate under each shock. It may look okay on first inspection.

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I pulled the ring off to inspect for something caught between the tub and basket, it came off and went back on, much like I would expect.

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Then check the shocks and plates

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