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tpoindexter

Kenmore Washer #110.24962301

16 posts in this topic

I need a tech sheet for this model washer.

Ran by the other day and checked it out. Here's what I found:

Washer was full of water and the lady said it wouldn't wash just hummed.

I turned it to spin cycle and it drained and spun as it should.

Put it back in wash cycle it filled and just hummed instead of starting agitating.

I checked agitate out on all cycles and it just hummed.

Always drained and spun when set to that part of the cycle.

removed pump and turned motor by hand and it agitated.

Took motor off and it still just hummed not being attached to transmission.

Lid switch check good. You can also hear it clicking.

I also tried changing to different speed selections, no change.

Told the lady the motor was bad. Left promising to get back to her when I got the motor.

Checked for a motor and it's almost $200 even with a discount. and has to be ordered by my supplier.

Now I'm second guessing myself and wondering if I should have spent more time confirming my diagnosis.

It also took awhile to fill, water seemed to only be about half the flow of what it should be.

 

What have you guys found in this situation to normally be the problem?

I wish I had just confirmed full voltage to the motor.

And as always when I get into this situation the customer lives in an area I normal don't service because of distance.

Edited by tpoindexter

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Need appliance parts? Call 877-803-7957 now!

... I turned it to spin cycle and it drained and spun as it should.

... Took motor off and it still just hummed not being attached to transmission

1) usually means Motor is good

2) Usual problem ... bad Timer

UNLESS .. Washer uses a Speed Switch < usual suspect

(trying to run 2 speeds at once)

Wiring Sheet - 8565402.pdf

 

http://www.repairclinic.com/referral.asp?R=154&N=828274

 

Motor-Switch-3954573-00967326.jpg

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Did you unplug and plug the motor connector back in? I have had a few connection issues with the motor connector. Pull the connector off and look for a burnt terminal.

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  It's not the motor because the motor always starts in high speed regardless of the speed selected, so it would at least start spinning. If it just starts humming without spinning at all it could be the speed select switch or the timer. You can jump out the red/wht and orn wires on the speed select switch. If it doesn't try to start spinning, the timer is faulty or there is a wiring/connection problem at the timer.

 

Eric

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Did you unplug and plug the motor connector back in? I have had a few connection issues with the motor connector. Pull the connector off and look for a burnt terminal.

Connections are all good with no sign of burns

  It's not the motor because the motor always starts in high speed regardless of the speed selected, so it would at least start spinning. If it just starts humming without spinning at all it could be the speed select switch or the timer. You can jump out the red/wht and orn wires on the speed select switch. If it doesn't try to start spinning, the timer is faulty or there is a wiring/connection problem at the timer.

 

Eric

It spins fine, but, just hums instead of agitate

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Is there any side to side shaft play in the motor shaft ?

 

this is a super common motor , you do not have or can borrow a used one , to stick in there to check it ?

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  When I said it should start spinning, I'm saying the motor should start spinning. Now that I re-read your post, since you started it going by hand, the problem is most likely the timer contacts for the start winding. The polarity to the start winding is reversed when going between agitate/spin by using a different set of contacts in the timer.

 

OK, re-read it again, seems you didn't start it running, just turned the motor shaft to see if it agitates? With motor sitting on floor and humming, try getting it going by hand to see if it runs.

 

Eric

Edited by fairbank56

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test = screwed up

Edited by tpoindexter

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Is there any side to side shaft play in the motor shaft ?

 

this is a super common motor , you do not have or can borrow a used one , to stick in there to check it ?

Sorry Bob, I didn't check for play, I know I should have.

The motor made some electrical crackling noise the first time I tried running it on the floor along with the hum. Each time after that I didn't hear the crackling noise.

I don't have access to a used motor.

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   try getting it going by hand to see if it runs.

 

Eric

I don't have access to motor now.

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  It's not the motor because the motor always starts in high speed regardless of the speed selected, so it would at least start spinning. If it just starts humming without spinning at all it could be the speed select switch or the timer. You can jump out the red/wht and orn wires on the speed select switch. If it doesn't try to start spinning, the timer is faulty or there is a wiring/connection problem at the timer.

 

Eric

 

Jumped the wires and motor didn't spin.

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  Sounding like the timer but I would first disconnect the wiring to the pressure switch and jump out the violet and tan wires, leave pink disconnected. This will rule out bad contacts in the pressure switch and allow you to get into agitate without filling the tub with water. Checking voltages at the motor would quickly reveal the problem.

 

Eric

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I have had many machines do this to me. Every one was a bad timer.

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Timer

 

Timer-8541110-00892596.jpg

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Those timers have so many problems! Just had one go bad yesterday. Worst timer whirlpool has used.

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  Sounding like the timer but I would first disconnect the wiring to the pressure switch and jump out the violet and tan wires, leave pink disconnected. This will rule out bad contacts in the pressure switch and allow you to get into agitate without filling the tub with water. Checking voltages at the motor would quickly reveal the problem.

 

Eric

It was the timer.

Had to pick 1 as the best answer and fairbanks just seemed to be the best, but, I'd like to thank you all who posted.

There's some of awesome guys on here.

Edited by tpoindexter

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