I need a tech sheet for this model washer.
Ran by the other day and checked it out. Here's what I found:
Washer was full of water and the lady said it wouldn't wash just hummed.
I turned it to spin cycle and it drained and spun as it should.
Put it back in wash cycle it filled and just hummed instead of starting agitating.
I checked agitate out on all cycles and it just hummed.
Always drained and spun when set to that part of the cycle.
removed pump and turned motor by hand and it agitated.
Took motor off and it still just hummed not being attached to transmission.
Lid switch check good. You can also hear it clicking.
I also tried changing to different speed selections, no change.
Told the lady the motor was bad. Left promising to get back to her when I got the motor.
Checked for a motor and it's almost $200 even with a discount. and has to be ordered by my supplier.
Now I'm second guessing myself and wondering if I should have spent more time confirming my diagnosis.
It also took awhile to fill, water seemed to only be about half the flow of what it should be.
What have you guys found in this situation to normally be the problem?
I wish I had just confirmed full voltage to the motor.
And as always when I get into this situation the customer lives in an area I normal don't service because of distance.
Edited by tpoindexter, 08 April 2013 - 08:48 AM.