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Whirlpool WTW4800XQ1 wont spin out


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8 replies to this topic

#1 prairiestr

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Posted 09 April 2013 - 04:52 PM

Need some help on this one.

On "regular" cycle clothes come out wet. On "drain and spin" cycle lid locks and washer starts to spin then stops, spin light on steady, lock lite flashing. Ran manual test for lock, checks good.

Ran fault codes and got F0E2(over suds) and F7E1 (basket speed sensor fault)

(F0E2) checked pressure hose, ok (washer seems to fill properly) tub moves freely

(F7E1)  checked harness connections and ran shifter test  checks ok

Does this sound like a bad control?

Help please!



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#2 applianceman97

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Posted 09 April 2013 - 05:32 PM

Will it go into high speed spin when in servive mode?
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#3 Dan Webster

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Posted 09 April 2013 - 06:54 PM

I worked on one and found an object in the pump. Did a video. Check it out:

After removing the sock she worked perfect. Have you checked that?


Edited by Dan Webster, 09 April 2013 - 06:55 PM.

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#4 KurtiusInterupptus

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Posted 09 April 2013 - 07:07 PM

Commonly,I have found F7E1, in the absence of all other possible causes ( item between tubs, bearing drag, harness OK) to be a problem with rps/speed sensor that is built into the actuator assembly...so common, in fact , I now stock one on the van, as there is no way to test this without switching it with a known good actuator.
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#5 Samurai Appliance Repair Man

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Posted 09 April 2013 - 07:12 PM

Shift Actuator

 

Shift-Actuator-W10006355-01390083.jpg



#6 RussTech

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Posted 09 April 2013 - 07:54 PM

I put my money on the shift actuator also. Seen 4 in the last month alone. Exact same symptoms.


Edited by RussTech, 09 April 2013 - 07:55 PM.


#7 prairiestr

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Posted 09 April 2013 - 11:14 PM

Thanks for all the responses!

I did see the washer spin once at high speed, but i don't know if it was during the service mode.

Washer seems to pump out fine, but not spinning out.

Customer says it does spin out in "spin and drain" sometimes, but she may have to try it more than once.

This shift actuator does seem a likely culprit, I think we'll try it.



#8 BrntToast

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Posted 10 April 2013 - 07:56 AM

these machines break wires where the strain reliefs attach the harness to the tubs

 

give a tug on the wires at these points


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#9 prairiestr

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Posted 10 April 2013 - 11:02 AM

Thanks Toast, I'll give that a try.






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