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SAMSUNG FRONT LOAD WASHER

CHEWING UP BOOT

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5 replies to this topic

#1 dryerman45

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Posted 22 April 2013 - 07:19 PM

Master,

I have an Samsung washer front load.Model# WF328AAW/XAA.The customer is complaining that they are getting

a burning smell.I noticed the boot seal is being chewed up and some of it ended up in the washers drain access.It also starts to rattle and vibrate alot at the end of cycle,hi sppeed spin.Wanted to know if you have run into this problem before.

Thanks,

SAMANERA



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#2 sh2sh2

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Posted 22 April 2013 - 07:54 PM

broken basket, bad tub bearings?



#3 Samurai Appliance Repair Man

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Posted 23 April 2013 - 06:03 PM

This test will tell you if the bearings or basket spider is broken:

 

 

 

Fast track manual is here:  http://appliantology...le-part-2-of-3/

 

 

Try running it in diagnostic mode, check error codes.  



#4 dryerman45

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Posted 25 April 2013 - 11:44 PM

Hi Fellow Samura's,

Just an FYI on this unit.Went back to customers home and determined that the basket is actually out of round.Put it in hi speed test and the machine went kinda bizirk.Its actually not an bearing or spider its the shape of the basket.Unbeleivable.How cheaply are these things made for something like this to happen at 2.5 years old.Afgter I did the test I spun the drum around by hand and you can see that its sort of oblong,out of round and you can hear it scrape the tub.This is whats been chewing up the boot..

SAMANERA



#5 applianceman97

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Posted 26 April 2013 - 01:02 AM

I have had one do that also. Crazy how they just get out of round.

Kicks major Samsung booty first, asks diagnostic questions later.

http://www.justintimeappliance.com
 


#6 nickfixit

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Posted 26 April 2013 - 02:59 AM

I've seen that too. When the basket was out I rolled it on the floor and saw how severely it was out of shape. It actually made contact with the outer tub, but the tub bearings were still good. We still replaced the outer tubs .


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