KitchenAid Washer agitator issue
Posted 01 June 2013 - 10:28 AM
Lower agitator is only going in CCW direction, yet agitator shaft seems to be working with agitator removed. Was agitator replaced? Since agitator is only going CCW and dogs only engage when it's going CW, auger operation is probably ok (dogs working).
Edited by fairbank56, 01 June 2013 - 10:36 AM.
Posted 01 June 2013 - 10:45 AM
ok so that is what the repair guy who came out said and a week later after the lower and upper agitator pieces arrived, it was doing the same thing with new agitator. the repair guy did the install on the new agitator, not I. I did not see it with the new agitator but spouse said it was doing same thing so repair guy said it needed tranny. He took the new agitator with him so I don't have to compare.
Here is the other video I had posted earlier of the original agitator;
Posted 01 June 2013 - 11:39 AM
Here is some thoughts; the post does move back and forth without the lower agitator in place. However, once placing the lower agitator on the post, the lower agitator only moves Counter Clock Wise.
Posted 01 June 2013 - 11:57 AM
Here is one more video showing post moving clockwise without agitator and then showing lower agitator only moving Counter CW.
Posted 02 June 2013 - 07:26 AM
It's a bad transmission just as the service tech told you!!!!
If you carefully tried to hold the agitator while it is moving you maybe able to stop it moving completely or not. If able to stop by holding it, (be very careful trying this so as not to get your hand stuck), you may hear a grinding noise from the transmission.
Without the agitator you have no load what so ever so it is able to move back and forth and appear to be working OK, but as soon as a load, (water or clothes), is put against it it can't move.
Most likely a problem with the drive splutch on the agitator shaft stripped or not engaging all the way because of some problem with the agitate cam that moves the splutch gear to engage/disengage from the agitator shaft.
Edited by Budget Appliance Repair, 02 June 2013 - 07:27 AM.
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Willie's Budget Appliance Repair
Eureka, CA 95501
Posted 02 June 2013 - 08:01 AM
You can replace the transmission, $180, or if your handy you can repair it. If it's the agitator cam, it's around $20, or you can replace the agitator shaft, $82, which comes with agitator cam, gear and associated parts already assembled.
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Posted 02 June 2013 - 05:14 PM
Willie, thanks for confirming again what the service guy said. From his original misdiagnosis and a few comments here, I just wanted to confirm.
Edited by WSM2, 02 June 2013 - 05:16 PM.
Posted 02 June 2013 - 07:25 PM
The video is incorrect where he shows how to remove/replace the agitator cam. He has the two plastic parts on in reverse order. Won't work that way. That's not the same agitator shaft that he removes from the gearcase. That one is done correctly.
Edited by fairbank56, 02 June 2013 - 07:25 PM.
Posted 02 June 2013 - 11:15 PM
found a used washer for cheap that just happened to have the same gearcase / tranny part so I removed its tranny and now have it installed and working! guess I will hang on to the extra for awhile in case something else arises but I really don't have room for it. So far a few loads washed ...and we are agitating again!
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