Jump to content


Use this Search Box to Find Appliance Repair Help Now
Need help finding your model number?
365-day return policy on all parts purchased here, even electrical parts that have been installed!


FAQs | Store | Memberships | Repair Videos | Academy | Newsletter | Beer Fund | Contact


Welcome to Appliantology.org, the Web's Premiere Appliance Repair Resource for DIYers!

The world-famous Samurai Appliance Repair Forums


You can post a question and get repair help for FREE! Click here to get started.


Already a member of the Appliantology Academy? Just sign in with your username and password in the upper right-hand corner of the screen.

 


Photo

Washer Dryer Combo Error Code ER13, Haier, Summit, Ariston


  • Please log in to reply
31 replies to this topic

#1 drkwoods

drkwoods

    Samanera

  • Grasshoppah
  • Pip
  • 19 posts
  • Location: USA
  • Flavorite Brew:Pliny the Elder

Posted 09 May 2013 - 10:16 AM

My 5 month old Haier hwd1600, (same machine is the Summit SPWD1800) is not drying and early in the dry cycle stops and throws out error code ER13.. Because I put this tiny machine in my tiny office at work the manufacutrer is calling it a "Commercial" installation.. So I get only a 90 day warranty. Anyhoo. I'll take any help I can get since even the Tech repair guy who looked at it said "Its a guess as to which part failed". Error 13 is related to the "Dryer Heater Error"..  If you search the web you'll find hundreds of people getting this same error with this piece of Junk machine. If we can figure this thing out, there's probably a lot of money to be made helping people fix these and buy parts. Because I am yet to find people who know how to fix this machine, including the repair company who looked at it.. 


Dark Woods Brew

"If you dont see it, thats not it"


Use the Appliantology Parts Search Box to Find What You Need!
Enter your model number, part number, type of appliance, brand, or even a part description.
365-day return policy on all parts purchased here, even electrical parts that have been installed!

#2 PDuff

PDuff

    Sensei

  • Appliantology Fellow
  • PipPipPipPipPip
  • 1,776 posts
  • Location: USA
  • Flavorite Brew:Bud Ice (Yeah, I know)

Posted 09 May 2013 - 11:19 AM

I don't have anything on this unit but I'll bet it's a bad thermostat, probably located at the top on the heater air channel.



#3 Samurai Appliance Repair Man

Samurai Appliance Repair Man

    Shōgun

  • Fermented Grand Master
  • 28,835 posts
  • Location: USA
  • Flavorite Brew:Sapporo Original Draft Rice Lager

Posted 09 May 2013 - 12:38 PM

And, to make our joy complete, Haier has totally re-jiggered their websites so everything goes through http://www.haieramerica.com/ and I don't see anyplace at that site for servicers to log in and get tech info.  



#4 Budget Appliance Repair

Budget Appliance Repair

    Sensei

  • Appliantology Fellow
  • PipPipPipPipPip
  • 4,683 posts

Posted 10 May 2013 - 08:14 AM

Here you go Samurai...............

 

http://service.haieramerica.com/

 

And for Drkwoods, http://service.haier...s.aspx?CID=2541

Over to the right of the parts breakdown picture click the blue wrench and hammer for a service manual


William Burk (Willie)
Willie's Budget Appliance Repair
Eureka, CA 95501

#5 Samurai Appliance Repair Man

Samurai Appliance Repair Man

    Shōgun

  • Fermented Grand Master
  • 28,835 posts
  • Location: USA
  • Flavorite Brew:Sapporo Original Draft Rice Lager

Posted 10 May 2013 - 08:52 AM

Great find, Willie!  



#6 drkwoods

drkwoods

    Samanera

  • Grasshoppah
  • Pip
  • 19 posts
  • Location: USA
  • Flavorite Brew:Pliny the Elder

Posted 10 May 2013 - 09:48 AM

Another dead end : ( Glad you found that Sensei! But I need the hwd1600 or the SummitSPWD1800. O that web site there is nothing for those machines. Now what?

Dark Woods Brew

"If you dont see it, thats not it"


#7 drkwoods

drkwoods

    Samanera

  • Grasshoppah
  • Pip
  • 19 posts
  • Location: USA
  • Flavorite Brew:Pliny the Elder

Posted 10 May 2013 - 09:51 AM

The 1500 manual does describe the error code ER13 as this:

ER13-Failure information: Sheathed Heating Elements or drying
motor abnormity.
There are several reasons at it:
1. Thermal link is broken; 2.The connection between thermal link and wire is not suitable; 3. Sheathed heating elements is broken; 4. The connection between sheathed heating elements and wire is not suitable; 5. Thermostat is broken; 6. The connection between thermostat and wire is not suitable; 7.PCB is broken.

Thoughts on this?

Dark Woods Brew

"If you dont see it, thats not it"


#8 RegUS_PatOff

RegUS_PatOff

    Sensei

  • Academy Instructor
  • PipPipPipPipPip
  • 33,588 posts
  • Location: USA
  • Flavorite Brew:Chief NTSC Black & White

Posted 10 May 2013 - 10:11 AM

... Another dead end : ( Glad you found that Sensei! But I need the hwd1600

... O that web site there is nothing for those machines. Now what?

it's there:

http://service.haier...ual HWD1600.pdf

heater broken or not working ?


.

one of my video productions: “Easter Seals: Walk With Me”

every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962

RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#9 drkwoods

drkwoods

    Samanera

  • Grasshoppah
  • Pip
  • 19 posts
  • Location: USA
  • Flavorite Brew:Pliny the Elder

Posted 10 May 2013 - 10:19 AM

Ok good. Don't know how I missed that. I saw no icons for my machine. But now I will run the self test and go from there

Dark Woods Brew

"If you dont see it, thats not it"


#10 drkwoods

drkwoods

    Samanera

  • Grasshoppah
  • Pip
  • 19 posts
  • Location: USA
  • Flavorite Brew:Pliny the Elder

Posted 10 May 2013 - 12:12 PM

OK self test goes all the way through and seems to find nothing wrong.. Next step? 


Dark Woods Brew

"If you dont see it, thats not it"


#11 drkwoods

drkwoods

    Samanera

  • Grasshoppah
  • Pip
  • 19 posts
  • Location: USA
  • Flavorite Brew:Pliny the Elder

Posted 10 May 2013 - 12:32 PM

I decided to try and run a dry mode alone on 1 single wet towl. The 30 min "Touch Up" mode ran for 15 min and then threw code ER13..   I opened the "Button Trap" or "Filter" door and about a qt of water flooded out. ( Condensing water I assume since no water was in the machine to start)     Where do I go next , open it up? How? and what part would I test first?


Dark Woods Brew

"If you dont see it, thats not it"


#12 drkwoods

drkwoods

    Samanera

  • Grasshoppah
  • Pip
  • 19 posts
  • Location: USA
  • Flavorite Brew:Pliny the Elder

Posted 13 May 2013 - 10:00 AM

ideas??  I need to get a little more direction here.. I can take it apart no problems.. but need some ideas?  I know thermostat is prob likely, but unit does heat up and quits 5 min into heating with the code 13.. 


Dark Woods Brew

"If you dont see it, thats not it"


#13 PDuff

PDuff

    Sensei

  • Appliantology Fellow
  • PipPipPipPipPip
  • 1,776 posts
  • Location: USA
  • Flavorite Brew:Bud Ice (Yeah, I know)

Posted 13 May 2013 - 11:01 AM

Still thinking it's that upper t-stat by the fan.  Pop the top and check continuity.  T-stat kit p/n WD-7350-08



#14 Samurai Appliance Repair Man

Samurai Appliance Repair Man

    Shōgun

  • Fermented Grand Master
  • 28,835 posts
  • Location: USA
  • Flavorite Brew:Sapporo Original Draft Rice Lager

Posted 13 May 2013 - 11:25 AM

Still thinking it's that upper t-stat by the fan.  Pop the top and check continuity.  T-stat kit p/n WD-7350-08

 

 

You know, Brother Duff, we're all gonne be amazed and impressed-- with both you and drkwoods-- if that tstat tests open!   :dude:



#15 PDuff

PDuff

    Sensei

  • Appliantology Fellow
  • PipPipPipPipPip
  • 1,776 posts
  • Location: USA
  • Flavorite Brew:Bud Ice (Yeah, I know)

Posted 13 May 2013 - 12:13 PM

That's gonna make four of us, padnah.



#16 DurhamAppliance

DurhamAppliance

    Sho' Nuff Chozin

  • Grand Master Funk
  • 4,412 posts
  • Location: USA
  • Flavorite Brew:Bells Two Hearted

Posted 13 May 2013 - 04:01 PM

Got my money on Pduff and drkwoods...

 

come on. tstat!,,.bring it home to daddy..baby needs some new shoes......

 

animated-roulette-wheel.gif


Durham Appliance Thrift & Repair, LLC

www.DurhamApplianceThrift.com


#17 drkwoods

drkwoods

    Samanera

  • Grasshoppah
  • Pip
  • 19 posts
  • Location: USA
  • Flavorite Brew:Pliny the Elder

Posted 13 May 2013 - 04:26 PM

well I got the lid off and found the T-stat but my tester isnt here. :yucky:    So I'll test it at home tonight..  by the way.. What temps should this thermostat open up at? Its 100 here today..LOL

Im assuming 125f cause of the L-125? 


Edited by drkwoods, 13 May 2013 - 04:32 PM.

Dark Woods Brew

"If you dont see it, thats not it"


#18 drkwoods

drkwoods

    Samanera

  • Grasshoppah
  • Pip
  • 19 posts
  • Location: USA
  • Flavorite Brew:Pliny the Elder

Posted 13 May 2013 - 10:24 PM

Got the T-Stat out and just tested it.. Circuit is closed at room temp and opens at 130 degrees.. Now what? ER13 code in the service tech pdf says this:

 

Failure information: Sheathed Heating Elements or drying 

motor abnormity. There are several reasons at it:
1. Thermal link is broken;
2.The connection between thermal link and wire is not suitable;
3. Sheathed heating elements is broken; 
4. The connection between sheathed heating elements and wire is not suitable; 
5. Thermostat is broken;
6. The connection between thermostat and wire is not suitable;
7.PCB is broken

 

It appears the #5 is not the prob  where would you go next and how would you test that?


Edited by drkwoods, 13 May 2013 - 11:10 PM.

Dark Woods Brew

"If you dont see it, thats not it"


#19 Budget Appliance Repair

Budget Appliance Repair

    Sensei

  • Appliantology Fellow
  • PipPipPipPipPip
  • 4,683 posts

Posted 14 May 2013 - 08:01 AM

The parts picture at RepairClinic shows a gray wire that connects to the t-stat with a sheath over it, the service manual says:

 

1. Thermal link is broken;
2.The connection between thermal link and wire is not suitable

 

That wire connection may have a thermal fuse in the center which the insulating sheath is most likely hiding.
 
I don't know anything about the unit but I would be focusing on figuring out what the thermal link is and checking it.
 
The error all points to something in the heating circuit so you need to check the heating system from the board and thru the heater to see where you loose continuity.

William Burk (Willie)
Willie's Budget Appliance Repair
Eureka, CA 95501

#20 drkwoods

drkwoods

    Samanera

  • Grasshoppah
  • Pip
  • 19 posts
  • Location: USA
  • Flavorite Brew:Pliny the Elder

Posted 14 May 2013 - 08:24 AM

Should that thermal link be normally closed or open?

Dark Woods Brew

"If you dont see it, thats not it"





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users


FAQs | Store | Memberships | Repair Videos | Academy | Newsletter | Beer Fund | Contact


Use the Appliantology Parts Finder to Get What You Need!
Enter a model number, part number, type of appliance, brand, or even a part description.
365-day return policy on all parts purchased here, even electrical parts that have been installed!

Your Sometimes-Lucid Host:
Samurai Appliance Repair Man
"If I can't help you fix your appliance and make you 100% satisfied, I will come to your home and slice open my belly,
spilling my steaming entrails onto your floor."

The Appliance Guru | AppliancePartsResource.com | Samurai's Blog

Real Time Analytics