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Patricio

Whirlpool Range Fault code F5

13 posts in this topic

We had an electric light storm the other night.  Nice show.   Unfortunately for some they did not have surge protection.  Have a complaint on an whirlpool oven the bake, broil, & surface elements all work then the f-5 code chimes in & dead oven.   Also the clean oven lock switch is stuck in lock position.   Questions:

 

1.  What is the code meaning,

2.  How does I manually unlock the door.

3.  How would a power interruption engage the lock mechanism

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need a model number.....you can use a coat hanger usually from the left side, slide it between the door and oven body and pull the latch (this method may sound crass but it is usually found in many service manual).  You may also try unplugging oven, plug it back in, engage self cleaning then cancel it after 10-15 minutes

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Sorry, sleep deprived.  Model #WFE361LVB

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Computers are stupid.  They don't remember what they were doing before the power went off.  There fore, when the power comes back on, they are programed to lock the door... because, just maybe by chance, ole Aunt Sally had her oven up to a billion degrees during the self clean cycle when the power failed.  The designer made it so, dear Aunt Sally, couldn't open the door, until the computer was satisfied the temperature was safe to expose your favorite Aunt to the now mild conditions inside her favorite oven.

 

Of course, this could have all been some BS bar story I once heard...   :blinky:

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Control board fried like a burnt green tomato.  The latch motor locked up tight, open circuit.  

 

The house lost its ground from the utility company according to customer.   More than likely lost its neutral.   Microwave, kitchen TV, stereo, and other electronics were fried in this surge.

 

Now the kicker is customer wants me to prepare a bill stating cost of repairing items because his national insurance company (Allstate) won't do anything until he brings repairman in to estimate damages.   So much for your in good hands with Allstate.  

 

I can't do anything for the other electronics, but I can give him a blue book price for the appliances, more than likely will not get the repair, only the diagnostic charge which is OK.   Customer is stuck for all the cash paid for house repairs & diagnostic charges until Allstate settles.

 

Customer originally asked if I gave free estimates on damages.   Huh.

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I've heard, if the loss of neutral is the power company's fault,

then they are responsible for the repairs / replacement of devices ..

unless it was from an electrical storm (act of God)

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Always recommend whole house surge protectors. Many power companies will provide one at a small cost, and then warrant everything connected to an outlet from storms and surges.

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I will pass this information on to all my customers and others.

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I've heard, if the loss of neutral is the power company's fault,

then they are responsible for the repairs / replacement of devices ..

unless it was from an electrical storm (act of God)

 

This is correct, and many people do not know this.  I ran across this post by accident and figured I'd chime in.  If the grounded conductor goes you now have a series circuit between the 2 hots shooting voltages around 160-180. 

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Not  the voltage but it is the amps that will get you.......Did a call, big storm, a lot of lightning strikes...........Fried range clock...............The lightning hit the tall pine tree out side, split the tree all the way to the ground ( over 100 feet tall)....Then  the current arced over to the full rain gutter, traveled about 20 feet of gutter, traveled  down  the wall, came out about four feet from the floor, exited the wall from a drywall screw  ( popped the mud off the screw ) and arced over a foot to the range, small burn mark on the rear console panel....arced over to the circuit board, burnt area on board, then probably thru the  neutral/ground path......................So much for a "Whole Home" surge protector.........

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Not  the voltage but it is the amps that will get you.......Did a call, big storm, a lot of lightning strikes...........Fried range clock...............The lightning hit the tall pine tree out side, split the tree all the way to the ground ( over 100 feet tall)....Then  the current arced over to the full rain gutter, traveled about 20 feet of gutter, traveled  down  the wall, came out about four feet from the floor, exited the wall from a drywall screw  ( popped the mud off the screw ) and arced over a foot to the range, small burn mark on the rear console panel....arced over to the circuit board, burnt area on board, then probably thru the  neutral/ground path......................So much for a "Whole Home" surge protector.........

I really don't think a surge protector is going to protect from a direct hit.  Something like the power of mother nature or God.   Is all that protection going to protect a tanks occupants from a direct hit?

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