I have a customer with a Whirlpool refrigerator that has been freezing fruits and vegetables in the crisper bins. Model #GI5SVAXVL00, this is a high-end model with the french doors and bottom freezer drawer. It also has the ice maker located in the upper-left area of the refrigerator section. They've played with the crisper bin humidity controls to no avail (turned all the way up, all the way down, doesn't seem to make any difference). I ran the diagnostic tests (through the keypad on the front of the left refrigerator door) for all of the refrigerator's components and nothing appeared to be broken or working improperly. The freezer is working fine, and the refrigerator section is cooling properly. I'm stumped as to what this may be! In my google searches for any other answers or advice, I came across a kit that looks like a roll of weather stripping that's called a 'Water Tank Freeze Kit'--but I don't know if installing that kit would have any effect on the temperature in the crisper bins. Any suggestions what to look for, or advice as to how I may resolve this issue?