Jump to content


Use this Search Box to Find Appliance Repair Help Now
Need help finding your model number?
365-day return policy on all parts purchased here, even electrical parts that have been installed!


FAQs | Store | Memberships | Repair Videos | Academy | Newsletter | Beer Fund | Contact


Welcome to Appliantology.org, the Web's Premiere Appliance Repair Resource for DIYers!

The world-famous Samurai Appliance Repair Forums


You can post a question and get repair help for FREE! Click here to get started.


Already a member of the Appliantology Academy? Just sign in with your username and password in the upper right-hand corner of the screen.

 


Photo

LG WD-8013F washing machine manuals


  • Please log in to reply
10 replies to this topic

#1 ericoppel1

ericoppel1

    Samanera

  • Grasshoppah
  • Pip
  • 9 posts
  • Location: non-US or Canada
  • Flavorite Brew:Heineken

Posted 20 May 2013 - 01:02 AM

Hi, I need the service and the owners user manuals for the LG 8013F front load washing machine please if they are available.

My machine is shaking and I'm guessing it is the shock absorbers so I want to make sure I know what I'm doing before attempting this repair.



Use the Appliantology Parts Search Box to Find What You Need!
Enter your model number, part number, type of appliance, brand, or even a part description.
365-day return policy on all parts purchased here, even electrical parts that have been installed!

#2 Samurai Appliance Repair Man

Samurai Appliance Repair Man

    Shōgun

  • Master Samurai Tech
  • 29,051 posts
  • Location: USA
  • Flavorite Brew:Sapporo Original Draft Rice Lager

Posted 20 May 2013 - 03:16 PM

Moved to the Service Manual Request Forum.

#3 Samurai Appliance Repair Man

Samurai Appliance Repair Man

    Shōgun

  • Master Samurai Tech
  • 29,051 posts
  • Location: USA
  • Flavorite Brew:Sapporo Original Draft Rice Lager

Posted 22 May 2013 - 07:58 AM

Doesn't appear to be a valid model number.  Read it right off the tag on the washer.  Model Number help here:  http://www.repaircli...My-Model-Number



#4 ericoppel1

ericoppel1

    Samanera

  • Grasshoppah
  • Pip
  • 9 posts
  • Location: non-US or Canada
  • Flavorite Brew:Heineken

Posted 22 May 2013 - 05:20 PM

Here are all the numbers exactly as printed on the label..............

Model No. 8013F

Ser. No. 209KW00037

App. No. 15991

P/No. 3850ER3039D

 

Here is a pic of the machine..... http://www.gumtree.c...nty-/1019640866

 

 

I have been able to get only the users manual but not the service manual from the LG website here....   http://www.lg.com/au...uct/lg-WD-8013F

 

 

Washer is about 9 years old and location is Australia.

Thanks for your help.



#5 ericoppel1

ericoppel1

    Samanera

  • Grasshoppah
  • Pip
  • 9 posts
  • Location: non-US or Canada
  • Flavorite Brew:Heineken

Posted 22 May 2013 - 06:59 PM

I have emailed LG asking them what is the difference between WD-8013F and WD-80130F as they list both model numbers so must be different machines?

Awaiting their reply.



#6 Samurai Appliance Repair Man

Samurai Appliance Repair Man

    Shōgun

  • Master Samurai Tech
  • 29,051 posts
  • Location: USA
  • Flavorite Brew:Sapporo Original Draft Rice Lager

Posted 23 May 2013 - 08:37 AM

Okay, this is an Oz model.  Ask them if they can cross the model over to the Ameedican peeg-dog equivalent model.  

 

Oops!  Channeled Moostafa there for a second.  Feeling better now.  



#7 ericoppel1

ericoppel1

    Samanera

  • Grasshoppah
  • Pip
  • 9 posts
  • Location: non-US or Canada
  • Flavorite Brew:Heineken

Posted 24 May 2013 - 01:35 AM

Have given up on trying to get any answer out of LG.

No replies to emails and have spent forever on hold on the telephone.

They don't return phone calls either. Just get a recording telling me how busy they are.

Will never ever buy another LG appliance!



#8 RegUS_PatOff

RegUS_PatOff

    Sensei

  • Academy Instructor
  • PipPipPipPipPip
  • 33,588 posts
  • Location: USA
  • Flavorite Brew:Chief NTSC Black & White

Posted 24 May 2013 - 07:28 AM

 WD-8013F

that's a valid model number,

but all of my searches for that model service manual results:

WD(M)-80130F

http://appliantology...er-3828er3013a/


.

one of my video productions: “Easter Seals: Walk With Me”

every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962

RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#9 Samurai Appliance Repair Man

Samurai Appliance Repair Man

    Shōgun

  • Master Samurai Tech
  • 29,051 posts
  • Location: USA
  • Flavorite Brew:Sapporo Original Draft Rice Lager

Posted 24 May 2013 - 07:34 AM

Jolly good show, Sir Reginald!   :rocker:  :dazzler:  :tinkerbell:  :sorcerer:

 

Is that manual for Oz-only models or does it apply to Ameedican models, too?



#10 RegUS_PatOff

RegUS_PatOff

    Sensei

  • Academy Instructor
  • PipPipPipPipPip
  • 33,588 posts
  • Location: USA
  • Flavorite Brew:Chief NTSC Black & White

Posted 24 May 2013 - 07:40 AM

I think it was from an .au website


.

one of my video productions: “Easter Seals: Walk With Me”

every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962

RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#11 ericoppel1

ericoppel1

    Samanera

  • Grasshoppah
  • Pip
  • 9 posts
  • Location: non-US or Canada
  • Flavorite Brew:Heineken

Posted 26 May 2013 - 01:32 AM

Thanks you so much for your help with this problem.  Much appreciated.

 

Good to see there is intelligent life here at Appliantology, as there is certainly none to be found at LG.

Despite it being listed on their own website, LG claims there is no such model as the WD-80130F.

Very strange!!!!!!!!!!!

 

Also, of course they give the usual line about service manuals only being available to technicians.

Oh, and it was also sent from an email address that does not accept replies. What terrible customer service!

 

Below is LG's reply for all to see, so everyone can have a laugh at LG's lack of knowledge & incompetence regarding their own appliance models.

 

Good afternoon Eric,

Thank you for emailing LG Electronics Australia and New Zealand Pty Ltd.

They are not separate models, the correct model number for this machine is WD-8013F - the second model you have mentioned does not exist. We cannot provide the SVC manual, this is for technician use only.

Should you have any further questions regarding your LG product, please do not hesitate to contact us either via email, or alternatively you can call the LG Customer Information Centre on 1300 542 273 or 0800 542 273 for New Zealand customers, which operates 7am - 7pm AEST, 7 days per week for your convenience.

I hope this has been of some assistance.

Kind regards,

Hiba A
Customer Correspondence Officer
LG Electronics Australia Pty Ltd | ABN 98 064 531 264
PO Box 212
Horsley Park NSW 2175
P: 1300 542 273| F: 02 8805 4243
Website: www.lg.com.au <http://www.lg.com.au/> or for NZ customers: www.lge.co.nz <http://www.lge.co.nz/>

Please consider the environment before printing this email.

This email, including any attachments is a confidential communication between the sender and the intended recipient. It may contain legally privileged or copyrighted information. You should not read, copy, use or disclose the content without authorisation. If you are not the intended recipient or if you have received this email in error please contact the sender immediately by return email and then delete both messages.



----------------------------------------------------------------------------------------------------------------------------------

Received Date : 23-05-2013 08:40 54
The type of inquiry : Specification
Product/Model No. : Front Loader/WD-8013F

Please tell me what is the difference between models WD-8013F and WD-80130F.
Also, please tell me how to obtain the service manual for WD-8013F.
Thank you.

Click here if you have more questions
      spacer.gif           bg-top.gif spacer.gif%27   The following survey will be used for the improvement of LG service only.
Please feel free to give us your frank feedback.   dot.gif   How would you rate the e-mail response on the following?       Very dissatisfied Dissatisfied Moderate Satisfied Very satisfied     bg-bottom.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users


FAQs | Store | Memberships | Repair Videos | Academy | Newsletter | Beer Fund | Contact


Use the Appliantology Parts Finder to Get What You Need!
Enter a model number, part number, type of appliance, brand, or even a part description.
365-day return policy on all parts purchased here, even electrical parts that have been installed!

Your Sometimes-Lucid Host:
Samurai Appliance Repair Man
"If I can't help you fix your appliance and make you 100% satisfied, I will come to your home and slice open my belly,
spilling my steaming entrails onto your floor."

The Appliance Guru | AppliancePartsResource.com | Samurai's Blog

Real Time Analytics