Posted 20 May 2013 - 08:05 AM
Did you check to see if water is going into and coming out of the filter? You may have a frozen/clogged/ filter housing or filter.Try removing the filter and see if water is dispensed. It is my understanding that Samsungs, unlike many GE's, will dispense water without a filter or bypass in place (btw if you work on many GE's, do yourself a favor and keep a couple of filter bypasses on your truck. I've cursed myself many times for not having one).
If water is dispensed, then your problem is either the filter or the housing. If they haven't replace their filter in a while, try replacing filter first, if that doesn't fix it, they needed a filter anyway.
if after removing filter and water is still not dispensed, check your valve to see if water will flow to the filter. Disconnect line to filter then engage the valve. If water comes. out of valve then more than likely a filter housing problem.
Also check temp settings. Last time I had this problem with a Samsung, the fridge was set to 34 degrees... housing froze.
Appliantology is, however appliances are not, an exact science for I know there are a few refrigerators that actually hate me.
The simplest explanation is most likely the correct and least expensive one, unless it's your compressor or motherboard" Occam as an appliantologist
"When you have eliminated all the impossible, whatever remains, however implausible, must be the logic truth; unless it's your compressor or motherboard." Mr. Spock as an appliantologist
"I think, therefore I have no earthly idea why this thing is not working...I got nothin'...". Rumored to have been uttered by a frustrated Descartes while diagnosing his GE Profile.