Have another scenario for my Whirlpool Duet Sport washer.
Here is the exact process of what I have done, so far:
Close the door
plug it in
dial to ‘drain/spin’
no spin selected.
Hit prewash 4x in less than 5 seconds
Reads 2 min and NO codes. Start over and get same results (even when dialed to ‘clean washer’).
CANCEL and make sure Power is off
Open and close door
dial on ‘drain/spin’
power on & ‘no-spin’ selected
Indicator lights on are: Add garment, 2 minutes, ‘drain/spin’, ‘no spin’, ‘door locked’.
Hit ‘pause/cancel’ 1x, all lights are still on with ‘2’ blinking.
Hit ‘pause/cancel’ again and only lights on are ‘door locked’ and ‘2’ with ‘add garment’ blinking.
Push power button, no change or beep, push extra rinse, no change or beep, push pre wash, no change or beep, push start, no change or beep, push pause/cancel, no change or beep.
It is now frozen (not cold) and will not respond to anything.
At this point I have to unplug and manually unlock to open door.
I replaced the ccu (main control board) with a new one from Repair clinic with absolutely no change. I have made sure that I depressed the button on the bottom left of the kick plate.. I have also disconnected M13 in the ccu, to make sure about communication between mcu and ccu (didn't make a difference).
I am leaning towards either a new door switch or a mcu, but really need some HELP!
Closest ‘authorized repair’ place wants $140-150 for just a service call! with no return on any installed parts.
Any ideas?? HEELLLLLPPPPP!!!