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LG warranty ?


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5 replies to this topic

#1 applianceman97

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Posted 30 May 2013 - 11:56 AM

If a non authorized tech works on an LG refer after its standard 1 year warranty but before the compressor warrant expires will working on the refer void the compressor warranty for the customer?

Kicks major Samsung booty first, asks diagnostic questions later.

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#2 PDuff

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Posted 30 May 2013 - 12:23 PM

The product warranty isn't specific about non sealed system repairs after the first year warranty has expired.  However, any sealed system repair by a non authorized servicer would void any remaining sealed system parts and labor warranty.



#3 applianceman97

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Posted 30 May 2013 - 12:26 PM

Thats what I thought. Thank you!

Kicks major Samsung booty first, asks diagnostic questions later.

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#4 Samurai Appliance Repair Man

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Posted 30 May 2013 - 07:16 PM

Check with LG-- I've had them just tell the customer to have me fix it (non-authorized) and they would reimburse the customer.  So the customer paid me, submitted my work order to LG and got reimbursed.  That's because there are no authorized LG servicers in my area.  Would probably need to be the same situation in your area.  



#5 applianceman97

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Posted 30 May 2013 - 07:20 PM

Cool cool. Good to know. Thanks!

Kicks major Samsung booty first, asks diagnostic questions later.

http://www.justintimeappliance.com
 


#6 Samurai Appliance Repair Man

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Posted 30 May 2013 - 07:22 PM

For best results, have the customer contact LG and tell them they want to use you.  LG is much more accommodative when the customer calls vs. the lowly servicer.  






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