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Kitchen Aid Freestanding Ice Maker KUIS15NRTS0 is making ice slowly


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11 replies to this topic

#1 Skip Caraway

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Posted 31 May 2013 - 03:56 PM

I've owned this icemaker for nearly five years and whenever this has happened in the past, I needed to clean the condenser coils.  Well, they're clean, but it is making ice at an extremely slow rate.  It might make enough for 5-6 large glasses of ice water in a day's time.  It used to make so much that it would be full almost all the time.  The water is pumping at what appears to be the normal rate and the condenser fan is working (at least I can feel the air at the base of the front of the ice maker when it kicks on).  Any idea about what could be happening?



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#2 PDuff

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Posted 31 May 2013 - 05:52 PM

What do the produced cubes look like?  Should be nice and square, maybe 1/4" at most.  Check your bin drain.  If it's a gravity drain make sure it's clear.  If you have the drain pump make sure it's working.  Easy way to check is to remove the bottom cap from the reservoir and allow the water to drain to bin.  Should be a significant amount of water leaving the reservoir.  If not you might not be getting enough water during fill.  Water should drain freely from bin.  If water backs up in bin, any ice produced in harvest will melt before you get to drop it in your root beer.  Same thing with insufficient water fill.  Not enough water result in a thin slab.  Once again ice melts before usage.  Try these simple checks first before moving on.



#3 RegUS_PatOff

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Posted 31 May 2013 - 10:34 PM

http://appliantology...5-18-icemakers/


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#4 jumptrout

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Posted 01 June 2013 - 06:25 AM

This machine should make and release a ice slab every 30 minutes.

What is the drop rate on your ice slab?

Is the cutter grid getting warm?



#5 Skip Caraway

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Posted 01 June 2013 - 07:57 PM

I haven't timed the ice slab frequency.  I'll check it.  But, the slabs are not consistent in thickness and are not as thick as they used to be.  The drain isn't the problem...it's gravity and it drains fine.  I'm wondering if the problem could be low refrigerant?  The pump seems to be pumping water just fine up to the top of the evaporator pan and it drains back to the reservoir just fine.  I haven't checked the cutter grid, but the ice it does make is getting cut, so I would think that means it's okay.  Yesterday I basically took everything out of the inside of it and cleaned everything up clean-as-new.  It didn't make any change at all.



#6 Skip Caraway

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Posted 02 June 2013 - 04:20 PM

Just an update on the ice maker.  I did check and it is ejecting ice about every thirty minutes, but the sheet is not consistent in thickness...the edges are very thin and it's wavy in general...seems to be thicker where the evaporator coils are located and much thinner away from them.  Also, the grid is warm, so it appears to be working correctly.  Could it be low of refrigerant?  If so, is it difficult to check (and add more, if necessary)?



#7 arrow 1

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Posted 03 June 2013 - 06:22 AM

I would check your water valve.  Be sure it is getting proper fresh water.



#8 Skip Caraway

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Posted 03 June 2013 - 09:25 PM

The reservoir fills normally...just as it always has.  If the valve is malfunctioning, would it still do that?



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Posted 04 June 2013 - 06:17 AM

Probably ok .  Read manual reg provided link to. If it is sealed system issue, probably time to call technician.



#10 Skip Caraway

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Posted 26 June 2013 - 07:46 PM

Well, it seems to be making ice normally again.  It's the strangest thing...



#11 jumptrout

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Posted 27 June 2013 - 05:38 AM

You should follow the "cleaning" directions and run a clean cycle to remove residue from the evaporator coil. This can make a difference in slab uniformity.



#12 Skip Caraway

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Posted 01 July 2013 - 05:13 AM

I did both of those things.  My first thought was the evaporator coil, but it had recently been cleaned.  I vacuumed it out again, for good measure.  I also followed the manual's instructions for removing some of the interior parts to clean them by hand and then ran a clean cycle using the proper cleaner.  Whatever caused the slow production was not corrected with those things.  But, it has corrected itself now.






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