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evesdropper

Samsung WF218ANB fails to drain

12 posts in this topic

First post here. I was unable to find a confirmation of my suspicions in the forum search so here goes...

 

Samsung model WF218ANB front loader washing machine will not drain. I could hear the pump making noise but nothing would come out of the drain tube.It fills fine but then stops before the spin or rinse cycles with the error "nd".

 

First I ran the self-test on the drain pump. I could hear it running but it was not pumping the water out. I drained the water manually and then tried the self-test while the debris filter was removed. The impeller blades were certainly spinning.

I then took the top and front off the washer and all the hoses out and flushed them. none were plugged but they were constricted a tiny bit. I removed the debris filter housing and flushed it as well. No blockage there.

 

After buttoning it all back up, I poured water into the drain hose until it was full and then started the self-test on the drain pump. If I started it siphoning, the pump would finish the drain. However, afterward, it would again not drain the washer.

 

My thought at this point is I need a new drain pump. Any thoughts or suggestions?

 

I think it is part #DC96-01700A.

 

Thanks

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Need appliance parts? Call 877-803-7957 now!

Agree

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Thanks. Pump assembly ordered.

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Let us know how it goes!  

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You might want to check the plastic elbow on the end of that drain pump hose that is shown in the picture.

 

Samsung saw it fit to make the entrance of that elbow the perfect size for a quarter to enter then just at the turn they neck it down to just a small enough size the quarter can't go any further down the pipe and makes a perfect flapper valve inside the plastic elbow.

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You might want to check the plastic elbow on the end of that drain pump hose that is shown in the picture.

Samsung saw it fit to make the entrance of that elbow the perfect size for a quarter to enter then just at the turn they neck it down to just a small enough size the quarter can't go any further down the pipe and makes a perfect flapper valve inside the plastic elbow.

The engineer disputes your claim... he said he was told to make sure quarters would pass through the pipe. So after careful measurements, countless testing and thoroughly examining all possibilities ., not a single one of their Korean quarters got stuck.

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You might want to check the plastic elbow on the end of that drain pump hose that is shown in the picture.

 

Samsung saw it fit to make the entrance of that elbow the perfect size for a quarter to enter then just at the turn they neck it down to just a small enough size the quarter can't go any further down the pipe and makes a perfect flapper valve inside the plastic elbow.

Yes I pulled 2 bit piece out of a Samsung washer  a month ago.  Laughing I told customer this quarter going to cost $200 repair bill.  Charged them $180 & he paid me $225.  :thumbsup:

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New pump arrived today and was installed in about 15minutes. Works like new again. Thanks everyone.

 

P.S. I checked that plastic elbow when I thought I may just have a restriction on the drain hoses. It was clear.

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Good job, eves! Thanks for posting the outcome!

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:thumbsup:

Yes I pulled 2 bit piece out of a Samsung washer  a month ago.  Laughing I told customer this quarter going to cost $200 repair bill.  Charged them $180 & he paid me $225.  :thumbsup:

Got a call back on this machine.   Complaint was does not drain or spin.   Serviced call today expecting to replace the pump.   It was another damn quarter.  Asked if they had a quarter slot machine in the house.  They did.    Gave them a reduced price, they still tipped me an extra $25...Something about the number 25...We all could use a few more customers like these...Both are self employed.  :thumbsup:

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