Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Begin your journey to appliance repair mastery…

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.
WholeNewMom

Dishwasher Clip Broken - Replace or Duct Tape Repair?

37 posts in this topic

Hello.  I have a GE PDWT500R30BB.  The clip connecting the venturi hub to the wash arm is broken.  I found a replacement part for about $30 + shipping but I think these clips are super flimsy.  I don't know if it broke by itself or when I was gently trying to clean the dishwasher.  This clip is the same part that came already broken on our previous dishwasher before GE replaced it with this one about 2.5 years ago.  I am wondering:

1.  if you have recommendations for how to clean the dishwasher w/o breaking that clip.

2.  If I should purchase 2 or more of the new wash arms w/ hubs so I have them on hand even though they come w/ a 1 year warranty that I think I get extended for another year w/ my credit card

3.  If it is possible to do a DIY fix w/ duct tape or something of the sort.  I did a quick fix to get the machine working last night but I am wondering if it would be detrimental to the machine long term to keep using tape or something else of that nature.

 

Thank you so much!

 

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

... The clip connecting the venturi hub to the wash arm is broken.

PART NUMBER ?

Share this post


Link to post
Share on other sites

WD12X10113

is the replacement part.  Why they don't just sell the venturi hub I have no idea. :)

Share this post


Link to post
Share on other sites

Hello.  I have a GE PDWT500R30BB.  The clip connecting the venturi hub to the wash arm is broken.  I found a replacement part for about $30 + shipping but I think these clips are super flimsy. 

 

Are you referring to the extension on the white hub piece that broke off? 

 

 

 

1.  if you have recommendations for how to clean the dishwasher w/o breaking that clip.

 

 

What are you doing when you clean the dishwasher?  Maybe consider using a product like Glisten:  http://www.repairclinic.com/PartDetail/Dishwasher-Cleaner/5304482929/1915432

 

 

 

2.  If I should purchase 2 or more of the new wash arms w/ hubs so I have them on hand even though they come w/ a 1 year warranty that I think I get extended for another year w/ my credit card

 

 

 

 

Either that or adjust your cleanout technique.  Having a spare on hand is inexpensive peace-of-mind and makes for a rapid repair:  http://www.repairclinic.com/PartDetail/Tub-to-Pump-Hose/WD12X10113/1088483

 

 

3.  If it is possible to do a DIY fix w/ duct tape or something of the sort.  I did a quick fix to get the machine working last night but I am wondering if it would be detrimental to the machine long term to keep using tape or something else of that nature.
 

 

 

Don't get duct tape anywhere near the inside of a dishwasher unless you want big troubles in a short time.  Best to just replace the tub to pump piece:  http://www.repairclinic.com/PartDetail/Tub-to-Pump-Hose/WD12X10113/1088483

Share this post


Link to post
Share on other sites

I saw Glisten. Thanks.   It appears to be simply citric acid.  

 

I was told by the GE repairmen in years past that you do need to clean out the drain occasionally so I did that.  And I removed the washer arm, etc and there was a ton of gunk under there.  Finally I took out the fine filter and ran a bunch of water through it and finally some "goo" came out of that.

 

Are you saying that Glisten will take care of needing to do all of that, or at least the removing of the washer arm and the fine filter?  And if so, how often do you recommend doing that?

 

Just for my information, what kind of troubles would come from the duct tape.  I am going to buy the parts today.  Just wondering.  Thank you.

Share this post


Link to post
Share on other sites

If you're getting goo accumulated in the sump, we need to look at the type and amount of detergent you're using and whether or not you're running the heated wash cycles.  

 

Glisten will address mineral deposits.  Goo formation is usually undissolved detergent caused from using too much (or too old) detergent along with washing at too low a water temperature.  

 

Dust tape will eventually come off and get jammed up inside the innards of the wash pump and drain pump.  Don't do it. 

Share this post


Link to post
Share on other sites

We use a variety of detergents.  I have used Biokleen, Tropical Traditions, but mostly Finish Power Tabs as I have about given up on natural kinds.

 

We have water that is 7-8 grains hardness so we just purchased a newer kind of softener but it isn't installed yet.  The "goo" looked like brown grains when I could see then through the top of the filter, but when I flushed the filter w/ water it finally came out as a thick gel-like grayish brown substance.  That appears to be the residue that is typically on a few of our dishes with each load.  We were told that the softener would take care of that.  The same residue (I think it's the same) is in the fine filter, and along the inside hinge where the dishwasher door closes.  

 

I don't think I use too much detergent - of course when I use a tablet I just use one.  Our water temp appears to be fine.  The dishwasher is quite hot when we open it.  I think we set the hot water heater at 125.

I use the normal setting on my dishwasher.

 

Thanks for the info about the duct tape.  I will order the parts today and be done with the duct tape quick fix.  Thank you again.



I forgot to mention that it's possible my detergent tabs are too old. How long are they OK to keep?  Thank you.

Share this post


Link to post
Share on other sites

The Finish power tabs is the stuff to use.  They're individually wrapped so they stay dry and fresh a bit longer.  Shelf life depends on temperature.  Check out http://dishwashingexpert.com/ for more tips.  Great site!  

 

If you have a heat boost option (called various things, "sani-rinse," etc.) you should be using that.  And heated dry, if you have that.  I use all the features on our dishwasher and make it consume as much energy as possible given the miserly Energy Star constraints.  

Share this post


Link to post
Share on other sites

… and remember, no matter what the salesman says,
it’s a dishwasher, not a garbage disposal.
:whistling:

Share this post


Link to post
Share on other sites

Gah.  I try not to use the energy using features to save money but if you think I have to I guess I will.

I rinse all my dishes to get large pieces off - typically it's just food film left.

 

Thanks again!



Hey - I just read on the Finish site that you linked to that they say not to rinse dishes by hand.  Isn't that bad advice?

Share this post


Link to post
Share on other sites

No, this is exactly right advice! Pre-washing dishes does two things: 1) wastes water and energy-- far more than running the heated wash cycle on your dishwasher, and 2) creates a caustic slurry inside your dishwasher. The detergent is designed to work with food soils. Without it, it doesn't get properly activated and it makes a caustic slurry that etches your dishes.

You won't notice the difference in your power bill from using the heated wash and dry cycles on your dishwasher but you'll notice a big difference in how well it cleans and the lack of Gookus slime in the sump.

Share this post


Link to post
Share on other sites

OK - well I am going to try this.  One of the GE repairmen told me to rinse the big chunks off - is that not correct?  Doesn't the food get caught in the drain, etc?  If this all works then you for sure win the Helpful Website of the Year award.  

Share this post


Link to post
Share on other sites

... the big chunks off -

into the garbage or garbage disposal

Share this post


Link to post
Share on other sites

  One of the GE repairmen told me to rinse the big chunks off - is that not correct?  Doesn't the food get caught in the drain, etc?  

 

No need to rinse, just scrape-- into the garbage disposal or trash can if you don't have a disposal.  Running water on dishes before you load them is just a waste of water.  Plain n' simple.  

Share this post


Link to post
Share on other sites

OK - will try.  If my super picky GE top of the line dishwasher doesn't get a bunch of junk trapped in it w/ this new technique, then this board is the best thing since--well--the dishwasher.

Share this post


Link to post
Share on other sites

HI there.  I used the Finish tabs (they are a little old) and didn't rinse the plates and used the sanitizing cycle.  More than the usual silverware has stuff on it and the plates seem to have a film.  It's not visible on most of the dishes but it is something I can feel.

The only other thing I can think of is our water is either a 7 or 8 in hardness.  We just bought a softener but it isn't installed yet. Do you have any other ideas for me? Thank you!

Share this post


Link to post
Share on other sites

(they are a little old)

Always use fresh detergent. Also don't mix one type with another.

Either do a vinegar rinse or use a DW cleaner, then use FRESH Finish Quatum tabs.

Share this post


Link to post
Share on other sites

I have some vinegar in a little cup in the top rack already.  What is odd is the results of this wash are worse than they were before I stopped rinsing the plates and running it on the high temp.  I was using the vinegar and same Finish tabs before.

Share this post


Link to post
Share on other sites

Are you using a rinse agent? Just because there is a rinse agent in the detergent doesn't mean that you don't need to put rinse aid in the rinse aid dispenser. I know a lot of detergents advertise that it's not needed if you use their detergent, but a rinse aid in the detergent is not a substitute for a rinse aid in the dispenser.

Share this post


Link to post
Share on other sites

I do not and never have.  But I put a little vinegar in a cup in the top rack. What is really puzzling me is that I did everything recommended here about not rinsing and using the high heat option and now the dishes are worse than before.  Please pass on the suggestions - I am really frustrated :).

Share this post


Link to post
Share on other sites

Vinegar and rinse aid are not interchangeable.  Don't use the vinegar when you're doing a regular wash, just use it occasionally to demineralize the dishwasher.  Rinse aid works by breaking down the surface tension of water, in effect, making it "wetter."  This does a couple things: improves the cleaning action of the detergent by allowing it to penetrate the soils better and sheets the water on the dishes so it dries better.  

 

It's too early to draw any conclusions about the suggestions offered because we haven't given it a full shot.  Brother Spanner's point is a good one: the test isn't really complete unless you're using rinse aid, which I hadn't mentioned before.  Rinse aid is not an option in today's weenie dishwashers, read this:  http://fixitnow.com/wp/2010/07/06/handling-hard-water-and-mineral-buildup-in-todays-dishwashers/

Share this post


Link to post
Share on other sites

... More than the usual silverware has stuff on it and the plates seem to have a film.

 It's not visible on most of the dishes but it is something I can feel.

Is the DishWasher filling with enough water ?

(and Draining good after Wash) ?

Share this post


Link to post
Share on other sites

Is the DishWasher filling with enough water ?

(and Draining good after Wash) ?

How can I check this? There is no water in the washer after the cycle is done so I assume draining is fine, right?

 

I have never used a rinse aid in my life - just the little bit of vinegar in the top rack.  So I guess I am just really confused as to why now it is worse when all I have changed is the not rinsing the dishes and increasing the water temp by using the sanitation cycle.

 

I did, by the way, check the fine filter again just now and there is still gook / fine medium brown particles visible on the other side of the screen and there is also some white residue which is something I haven't seen before.  So if I used the citric acid to clean the whole thing out and using the sanicycle and not rinsing is supposed to get that stuff out of there, why is it still there and why is there some new deposit as well?

This is all super frustrating since this is a top of the line GE.  We replaced our old one since they had a manufacturers problem and it was a repair or replace option and we thought it was the right thing to get the newbie a few years ago.  Now I am thinking it wasn't.

I really try not to use chemicals in our house so it is super frustrating to have to add more and more chemicals that gunk up the environment just to get my dishes clean and makes me just want to trash the machine and get another cabinet.

I personally am one of the "culprits" but vinegar as a dishwasher rinse aid is all over the internet.  I mean I am a "culprit" b/c I have a health and frugality blog and I shared that same solution w/ my readers awhile ago.  

End rant---but this is getting really frustrating.  I appreciate any ongoing help you all can give. Thank you.

Share this post


Link to post
Share on other sites

 

I personally am one of the "culprits" but vinegar as a dishwasher rinse aid is all over the internet.  I mean I am a "culprit" b/c I have a health and frugality blog and I shared that same solution w/ my readers awhile ago.  

 

 

 

The Internet is full of mis-informed mythology.  That's why there are sites like snopes.com to dispel them.  I can tell you for a scientific fact that vinegar and rinse aid do completely different chemistry in your dishwasher.  They each have their place but they are not interchangeable-- one does not substitute for the other.   

Share this post


Link to post
Share on other sites

OK - so here is a natural rinse aid I just found.  Should this work?  Looks like from the reviews it does.  Aqua (water), ppg-4-laureth-8 and ceteareth-25 (plant-containing cleaning agent), citric acid (water softener). Trace materials are commonly present on cleaning product ingredients. No phosphates. This product is free & clear of dyes, fragrances & making agents

 

here is another one:

 

Water, ethyl hexyl glucoside (plant-based surfactant), urea (mineral spot-remover), phenoxyethanol (preservative), citrus limon (lemon) peel oil, methylisothiazolinone (preservative).

 
 
 
 

Share this post


Link to post
Share on other sites