Went to look at a Bosch washer and Drier in a hair saloon on Robson Strasa (St. ) Drier not heating Washer leaking .
Looked at dried first took of back cover and reset thermal fuse. Told her if it happened again I would replace the thermo. She insisted the bellows on the washer was leaking , did not even look at it .
Refused to pay for the Drier 2nd Appliance rate.$44.75 “ All you did was press the little red button. “
Did not want to pay diagnostic on the washer as she had diagnosed it herself.
At this point told her it would be $300 to replace the bellows . Diagnostic comes off the total cost of the repair but she refused to pay.
Came back replaced the bellows She diagnosed . Collected $300
Before I got back to the Van . She came running out to the “ It's leaking again.”
What I found the leak would only happen on spin. The drain hose came out the right side to a sink Was clamped to the wall and was pointing up at a 45 dr. angle. In spin water would dribble out the end of the hose follow the hose back to its lowest point and drip to the floor on the right side. The water would then follow the slope on the floor and come out the left side of the washer.
Pulled the hose so it pointed down 45 dr. and stopped the leak.
I should have felt bad about charging her $300 for a repair she didn't need .
She insisted the bellows was the source of the leak and need to be replaced. I only did what she asked.
After stiffing me on the 2nd appliance .. and not willing to pay anything on the first visit.
I was not willing to go the extra mile for this Lady.
Funny she never called the office to complain.