I just looked at an Affinity front load washer that stops running a few seconds after the door latch light goes on. I pulled up the error code, and got E68: "Current leakage to ground on heater or fuse opened". I tested the heating element for resistance between the terminals, and to ground, and it tested out okay. Is there actually some fuse in the machine that could be replaced, maybe on one of the boards, or do I most likely need to replace the main control board?
Frigidaire Affinity Front Load Washer E68 Error Code
Posted 20 June 2013 - 11:59 AM
What was the resistance of the element? Should be about 14 ohms. Depending on your model there may be a heater control board.
Posted 20 June 2013 - 12:14 PM
The resistance of the element was 15 ohms. Yes, there is a heater control board. Is there a way to test that board? I have the Frigidaire service manual which describes how to remove the heater control board, but doesn't give any specs for testing it.
Posted 20 June 2013 - 02:50 PM
"Suds are not good"
"They write directions for a reason"
"Make sure you're using it right before you say it's not working correctly"
"If if has a Diagnostic Test Cycle, Run it before and after you fix it!"
"Doing the same thing over and over again and expecting different results is insane"
"For every complex problem there is an answer that is clear, simple, and wrong."
"Occam's Razor 'the simplest answer is most often correct'"
Posted 24 June 2013 - 07:53 AM
Thanks for your words of wisdom, PDuff and Spannerwrench. I went back to the customer's house and checked all of the wiring connections. I discovered that the heater control board had broken loose from the cabinet and was flopping around during a fast spin. One of the wire connections was so loose that it fell off when I touched it. I secured it with strapping tape because this woman needed her washer up and running pronto. (I can replace the broken mounting bracket later.) I did replace her heating element as well, because it had some suspicious corrosion and the PTC thermistor resistance reading was way off. The unit is working great. She was so happy that she sent me off with a loaf of banana nut bread (as well as a check for parts and labor-senior discount applied).
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