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Kenmore 11047512602 not tumbling or spinning


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#1 acfixerdude

acfixerdude

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Posted 27 June 2013 - 02:01 AM

Came out on customer complaint of no wash/tumbling after I helped him with his long drain error code over the phone (button trap was clogged solid). Put into diagnostic mode to the 30 second reversing tumble at wash speed test and the motor would turn a couple times and then do nothing, switch to the next cycle (spin) and would do the same thing after drain out.

 

I've never seen anything like this that a new motor control board didn't fix so that's what I tried... didn't fix the problem.

 

Ohmed out the motor and was within specs according to the tech sheet, but it didn't say anything about the tachometer on the back side of the motor shaft. Not sure exactly how it works, but put my meter on it and spun the basket. Read about 50 ohms with no change while the motor was shaft was spinning. Bad tachometer on the motor? 

 

Any ideas?



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#2 certified tech group 51

certified tech group 51

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Posted 27 June 2013 - 08:56 AM

Any stored  fault codes????.....check the wires for the motor .....From the motor thru the connections to the speed control board............Seen  out-of -balance  condition that pulled on wire harnesses and that pulled the wires out of the terminals...........Another tech  has seen the wires broke but the outer plastic stayed connected, that will make you pull out your hair.... :silly: ....I think he found it, one wire at a time with a meter  ( I would use continuity setting  )  and wiggling the wires.....






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