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REALLY loud clunking during spin cycle


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8 replies to this topic

#1 jetjaguar

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Posted 02 July 2013 - 03:50 AM

Hello everyone,

 

I have a Whirlpool duet front loading washing machine and I think the bearing is destroyed.  Take a listen to the machine in this video.

 

What do you think it is?

note: clunking starts at about 4:00

 

Thanks for your help!!!

 

Jet


Edited by RegUS_PatOff, 02 July 2013 - 06:54 AM.


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#2 nickfixit

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Posted 02 July 2013 - 05:17 AM

Probably broken spin basket support. You will need the rear tub assembly and a basket. You might get Whirlpool to cover the cost of the parts, call their 800 number and have your model and serial number ready to give them.
" Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed"

#3 Samurai Appliance Repair Man

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Posted 02 July 2013 - 07:45 AM

Brother nick is Oracle of All Things Laundry (OATL).  He hath spoken and not in vain.  

 

Here's another way you can tell the drum spider or bearings are shot:

 



#4 Budget Appliance Repair

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Posted 02 July 2013 - 08:04 AM

I can assure you with 99.9% accuracy that you have a broken drum support spider.

 

You can get a complete new inner wash tub/basket and weights all assembled on Amazon.com for $350.00+$7.95 shipping, there are 9 left right now if you can't get Whirlpool to take care of it for you.

 

http://www.amazon.co...g=mrssamskit-20


William Burk (Willie)
Willie's Budget Appliance Repair
Eureka, CA 95501

#5 jetjaguar

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Posted 03 July 2013 - 02:49 AM

Looks like you guys were right.  Here it is.

 

As you can see it's cracked.  I'll be calling Whirlpool in the morning.

 

 

20130702_233601.jpg



#6 nickfixit

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Posted 03 July 2013 - 04:47 AM

BAR...

$350.00 for the entire assembly is a great deal. The $7.95 for shipping something that big and heavy is funny.

Nick
" Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed"

#7 Budget Appliance Repair

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Posted 03 July 2013 - 06:48 AM

Nick, tell me about it - I was doubtful on the validity of that shipping price but that is what is posted and if you put it in the cart to checkout that is what comes up, (I did make a mistake in my post - the shipping isn't $7.95 it's really $7.99).

 

I really don't know how they can ship it for so little, I would think the actual shipping charge would be closer to $100+ for something that heavy and I'm sure it would be considered an over-sized package also.


William Burk (Willie)
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Eureka, CA 95501

#8 Samurai Appliance Repair Man

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Posted 03 July 2013 - 08:05 AM

They're eating the shipping price in the product cost. And at that total price, there's no way that's a genuine FSP part-- has to be a cheap Chinese knockoff.

#9 Budget Appliance Repair

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Posted 04 July 2013 - 05:33 AM

Actually Samurai, I believe they are genuine FSP parts, but from shipping damaged machines that have been field scrapped for one reason or the other, though I could very well be wrong on this account.

 

The product description says, "Complete Stainless Steel Tub Assembly for Whirlpool Front Loader Washers (as seen in photo). This is a Genuine OEM Part."

 

If they were Chinese knockoffs I would think they wouldn't have a limit on the number available.

 

Here's the thing that leads me to believe them to be from shipping damaged or other field scrapped machines, one customer feedback on this vendor but from some other part, other then a few customers complaints such as this one this vendor has outstanding feedback, (most all are 5 of 5).

 

    • 2/5:
    • "Item was clean and worked fine. However, item was not new as described (signs of use) $20 shipping + $20 brokerage fee to Canada was expensive for a $20 item"
    • Paul A., June 20, 2013
    • Seller Response: Item is new as described. The part is a new genuine part disassembled from an unused, overstock Whirlpool machine. It was not used, only assembled by Whirlpool and disassembled by LPM. Product Detail Comments states it's condition.Date: June 24, 2013

William Burk (Willie)
Willie's Budget Appliance Repair
Eureka, CA 95501




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