Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Learn appliance repair at online the Master Samurai Tech Academy.  Learn more.  Earn more.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

donn

LG Tromm WM2277HW dE code puzzler

9 posts in this topic

It all stared with rusty/corroded door hinges,

Customer was slamming the crap out of door so hard there's cracks in the plastic outer panel.

Well,  He finally called for service,  because  he started getting  

 a dE code. and oh yeah and  a little white thingy fell out of door lock ,he said,  So, I get there to check out machine. . No sweat,you just need new hinges and door lock,  I said. 

Couple days later I return with needed parts  (hinges & door lock )  spent a good half hour just getting the corroded screws out  the hinges

 

hinges on door lock replace  -plugged in machine-  set it for start--  ding ding error dE dE !!  WTF?

 so tried again ding ding  dE dE  HuH??

 

I checked  ALL the connections  and tried again- this time  machine started in slow spin, but the door did not lock  I could open the door and it stayed running ,wow, that's weird I thought..

So not knowing a lot about LG  I took machine back to my shop for full check out

Here,s what I've done so far:

New door lock--twice

New hinges
New control board

Checked  each and every wire end to end  (and they're connectors )

Checked drain pump 

 

I guess my question is          What am I missing???

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

 Yes   i know dE is door error -  All have 4  (and more) checks been done---- still no joy!!

Share this post


Link to post
Share on other sites

There's Cracks in the outer panel, is the door latch making good contact with the door lock? If he was slamming the door so hard that it damaged the door panel maybe it's possible that the door just isn't quite closing properly to make good contact. I also gave a link to the service manual so you can delve further into the challenge at hand.

1 person likes this

Share this post


Link to post
Share on other sites

Thanks for your response

 

I've taken the door lock and placed it on the door and held it there I get a click-- a double click -- then dE code

it did start a cycle once and only once---- I really don't believe it's a door closing issue      

I do have the service manual in print  --it simply DOES NOT address this problem beyond what I've already done

I don't know, maybe I received  a corrupt control board?

  LG=life's garbage :yucky:

Share this post


Link to post
Share on other sites

Very possible. It doesn't look like you've missed anything.

Share this post


Link to post
Share on other sites

Thanks for the Video, it's good to have it confirmed that I've already tested and  have done everything that was in the video

 including changing  PCB ---STILL no joy :banghead:  

I don't think the PCB  was factory fresh when I got it ,  So I'll order a fresh one 

I

Share this post


Link to post
Share on other sites

 

I don't think the PCB  was factory fresh when I got it ,  So I'll order a fresh one 

 

 

 

Always check for that Factory Fresh® smell!   :tinkerbell:

1 person likes this

Share this post


Link to post
Share on other sites