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ge refrig gss20Ieph water in door does not work


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15 replies to this topic

#1 Ahh-Cool

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Posted 13 July 2013 - 07:53 PM

I'm working on a GE Refrigerator GSS20IEPH WW. The water does not come out the spiget when you push the lever. I am able to get water from the coupling under the door when I push the switch. The line appears to be frozen inside the door. I tried to blow the line out with air but that did not work. If I put my hand on the inside of the freezer door it is very cold near the area behind the valve.

 

My question is how do I unblock the line or defrost the line, basically how do I fix this problem?

Stefan



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#2 RegUS_PatOff

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Posted 13 July 2013 - 08:50 PM

what's the first (2) letters of your serial number ?

GE Service Bulletin ..

http://appliantology...ezing-ref10-07/


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#3 Ahh-Cool

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Posted 13 July 2013 - 09:28 PM

Serial # SG215881



#4 Ahh-Cool

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Posted 13 July 2013 - 09:39 PM

where do I get the part for the service bulletin if the frig is affected. Do we buy it or is this something the manufacturer supplies?


How do I find a list of service bulletins for an appliance?



#5 RegUS_PatOff

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Posted 13 July 2013 - 09:49 PM

Serial # SG215881

SG = Sept 2004
Service Bulletin  MODELS BUILT JANUARY 2003 THROUGH JANUARY 2007
http://www.repaircli...R=154&N=1381601
 
Heating-Element-WR49X10173-01066442.jpg
 
 

... Do we buy it or is this something the manufacturer supplies?
... How do I find a list of service bulletins for an appliance?

1) Give GE a call, other people have been lucky
2) someone else may know


.

one of my video productions: “Easter Seals: Walk With Me”

every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962

RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#6 Budget Appliance Repair

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Posted 14 July 2013 - 05:41 AM

Old Zoom spout oil bottle works great for defrosting frozen water lines in door.  Fill bottle with hot water, Zoom Spout fits perfectly into dispenser nozzle, leave connection loose at bottom of door and in pan to catch water and have a towel at the top to catch the back flow till it melts thru the ice blockage.


William Burk (Willie)
Willie's Budget Appliance Repair
Eureka, CA 95501

#7 Ahh-Cool

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Posted 14 July 2013 - 08:48 AM

SG = Sept 2004
Service Bulletin  MODELS BUILT JANUARY 2003 THROUGH JANUARY 2007
http://www.repaircli...R=154&N=1381601
 
Heating-Element-WR49X10173-01066442.jpg
 
 

1) Give GE a call, other people have been lucky
2) someone else may know

Thank you,

 

Old Zoom spout oil bottle works great for defrosting frozen water lines in door.  Fill bottle with hot water, Zoom Spout fits perfectly into dispenser nozzle, leave connection loose at bottom of door and in pan to catch water and have a towel at the top to catch the back flow till it melts thru the ice blockage.

Thanks, I will try that

I will talk to the customer and see what they want to do


Why does this happen? I'm thinking that if the water is not used for a long time it will freeze up. In this case it's a rental. I'm not sure if it was vacant for a while



#8 Budget Appliance Repair

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Posted 15 July 2013 - 06:01 AM

It happens because of GE manufacturing!!!  Bad door insulation or water line foamed inside door too close to inside plastic liner so it gets too cold and freezes if freezer is turned to a good cold setting, possible voids in foamed in insulation in door?


William Burk (Willie)
Willie's Budget Appliance Repair
Eureka, CA 95501

#9 Ahh-Cool

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Posted 15 July 2013 - 07:20 AM

Thanks



#10 Ahh-Cool

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Posted 16 July 2013 - 12:53 PM

I'm getting ready to order the heater. How long should it take to defrost the line?

Stefan



#11 Budget Appliance Repair

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Posted 17 July 2013 - 05:14 AM

With hot water and Zoom Spout with connection loose at bottom of door, not very long, (maybe 5 to 10 minutes tops).


William Burk (Willie)
Willie's Budget Appliance Repair
Eureka, CA 95501

#12 Ahh-Cool

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Posted 17 July 2013 - 06:08 PM

what about with just the heater?



#13 RegUS_PatOff

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Posted 17 July 2013 - 07:16 PM

Heater prevents freezing,

may not defrost what's already there.

May have to turn Fridge OFF for a few days.


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one of my video productions: “Easter Seals: Walk With Me”

every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962

RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#14 Ahh-Cool

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Posted 17 July 2013 - 08:24 PM

that's what i was afraid of



#15 Ahh-Cool

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Posted 22 July 2013 - 06:05 AM

fixed it on Saturday. took a while to defrost. put the kit in, should be ok now



#16 AARDL

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Posted 30 October 2013 - 12:53 PM

I cant  "THANK"  Budget Appliance enough for the tip about the zoom spout, I have been doing appliance repair for awhile now ( a lifetime it seems) I never thought of the zoom spout :wacko: , have tied steamers, bailing wire ( a little duck tape) :tongue: and a lot of patients to clear that tube. 

Well today it took  5 hole minutes.

a OLD dog can learn new tricks thanks to people like Budget Appliance and you great helpers on this site.

 

Thanks






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