I have seen this problem a couple times but have never seen a fix for it. What happens is on power up the ice machine runs through the rinse cycle and then goes into ice production mode. . . for a few seconds, then drains the water from the troph. I've seen them with bad wiring connections at the troph sensor and low freon levels as well that I suspected. A buddy of mine says that he had one do this after taking the hoses loose off of the drain pump and then not getting it back on correctly. Can anyone explain what is going on to make the water empty out a few seconds into the ice production mode?
This last one that i'm fighting with has a full evap frost and no water in the troph when I got there and the clean/reset indicator light was red but i'm not sure what that really means. Is that light a timed light or an error light? The tech sheet was missing so I didn't put it into diag since I couldn't interpret the results other than the obvious pump running, fan running, "smart" valve letting water in (I won't use the word working here), compressor running. . .