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Problem(s) with Kenmore front load


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6 replies to this topic

#1 r33pwrd

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Posted 17 July 2013 - 04:04 PM

So long story short I was getting error code F21 and when I went to clean out the drain it out I noticed the drain motor had water in it (thought that was odd) so I pulled the motor off and noticed the impeller had a hole in it and was probably leaking allowing the water into the motor. 

 

Well being my wife had laundry going I ran an hour to sears to get a new pump (very expensive) and the damn thing did not work so I took it back and the next one was the same issue.  I have decided there is a power issue.  Is it possible the water in the motor caused it to short and fried the control board? Or is there a fuse internally to protect it?

 

Any help would be great!

 

thank you



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#2 RegUS_PatOff

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Posted 17 July 2013 - 04:13 PM

washer model number ?


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#3 r33pwrd

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Posted 17 July 2013 - 04:45 PM

W10041800 MOD 110.47512602

 

Thank you



#4 RegUS_PatOff

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Posted 17 July 2013 - 05:19 PM

No Fuse ..

If it's not the Drain Pump, then it could be the wiring or the Controller

 

Tech Sheet - W10071740

same as:

http://appliantology...602-tech-sheet/

 

F21 LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
This error code is only shown in Diagnostic test.
Possible Causes/Procedure
- Ask the customer how much detergent they are using and if it is HE detergent.

May have too much suds present causing this condition.
- Turn washer ON to verify pump operates, run the drain cycle.
- Check the drain hose and make sure it is not plugged or kinked.
- Unplug washer or disconnect power
- Check wire harness connections at the Drain Pump, Pressure SW & CCU

(DP2, PR6 cavities) connectors are not broken or wires detached and connector internal pins are visible.
- Check continuity from the Drain Pump & CCU (DP2 cavity) connectors.
- Check continuity from the Pressure SW & CCU (PR6 cavity) connectors.
- If the continuity diagnosis failed, Main Harness must be replaced.
- Make continuity test to the Pressure SW. See page 8.
- Check the resistance of the motor pump. See page 8.
- Plug in washer or reconnect power.
- Run the drain cycle.
- If the failure continues, unplug washer or disconnect power.
- Check the drain pump filter for foreign objects.
- Disassemble the drain pump from the washer.
- Check that the impeller is not detached from the motor shaft.

If the impeller is detached from the shaft, is broken or has any scratch, the drain pump must be replaced.
- Plug in washer or reconnect power cord.
- Verify the unit operation by perform the Diagnostic Test cycle. See page 5
- After the diagnostic test has finished, unplug washer or disconnect power and wait for 15 seconds.


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one of my video productions: “Easter Seals: Walk With Me”

every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962

RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#5 r33pwrd

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Posted 17 July 2013 - 05:32 PM

Thank you.  Cant view the Tech sheet but I will try again later. 

 

Do you have the part # for the controller or a link to your parts center where I can buy it?  At this point I would rather replace parts than pay another 500 bucks for a service guy to come out again.



#6 RegUS_PatOff

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Posted 17 July 2013 - 07:04 PM

top of each page:

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.

one of my video productions: “Easter Seals: Walk With Me”

every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962

RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#7 Samurai Appliance Repair Man

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Posted 18 July 2013 - 07:53 AM

 

Do you have the part # for the controller or a link to your parts center where I can buy it?  At this point I would rather replace parts than pay another 500 bucks for a service guy to come out again.

 

The CCU sends power to the drain pump.  If you're into swapping out parts, replacing the CCU is a good place to start: Part number: AP4454148

Part number: AP4454148

 

While you're in there, check the pressure hose for leaks, make sure it's on goodntight at both ends and test the pressure switch.  If you can't tesy the pressure switch, just replace it:  Part number: W10163980

Part number: W10163980






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