Bought new 11/12 worked ok 6 months & temps in freezer started to rise.
1st service call tech diagnosed failing compressor & replaced same. This was 3/13.
I began to notice that the compressor ran almost constantly. Recovery to 0/38 (default freezer/refrig temps) was slow (several days for freezer in particular to regain 0)
2nd service call tech says it's common & more efficient to use smaller compressor & that it will run more than older bigger ones, but use less energy. I bought his explaination.
The same tech came both times & seems well educated & he even called Jenn-Air (tech only) support & went over all the parameters & he said they checked out.
Now it's warmer in the house 77 f compared to 70 f in the winter.
Neither freezer nor refrig will get to 0/38, freezer sits around 10f and refrig around 44-46f.
I tried setting the desired temps to minus 2 and 36 but the compressor just keeps running all the time & desired temps not reached.
IMO the mfg has built a unit & put an under rated compressor in it to meet some energy efficiency standard & the compressor is just going to keep killing itself trying to cool things down & never reach the optimal 0/38 temps.
Plus it now, in the heat of the summer, simply does not perform to the desired 0/38 at all. The ice cream is too soft, beer too warm.
What do the pros on the forum think?