MD. GSH25JFXB BB
I was called in after another company F'D the job up.
The other company supposedly installed a new main computer and replaced the food section Thermistor.
When I got there, water and wine were frozen in the food section. No Bueno!
I hooked up my diagnostic tool and ran a thermistor check, the food section, and freezer section both failed.
I pulled the food section damper cover off to find a cheap damper cover assembly, I thought there was going to be the motorized damper with thermistor attached, but it was just a cheap cover with a thin, clear piece of plastic, that acts as the damper, which I thought was odd.
I replaced both the food/freezer Thermistor, reset main control board, then redid the thermistor check, and they both failed again after i installed new ones.
So, my questions are:
1. Did they fail because the board is bad??
2. Did they fail because they weren't at a low enough temperature yet?
- I've had this happen before and wasn't sure why they had failed.
3. Should I install a new board?
4. Can I install a motorized Damper??
Everything else seemed to be working fine.
After their horrible encounter with the previous company, I didn't want to just install another computer unless they absolutely needed it.
I told them to monitor the temp for 48hrs I would follow up with them.
They said water was still freezing in the food section.
So whats the next step??
Thanks Almighty Appliance Wizards!!